AI in Action E21: Michael Brehm, Managing Director and Founder at i2x


Welcome to episode 21 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in the United States and in Europe.

Today’s guest is Michael Brehm, who is the founder and Managing Director at i2x. Founded in Berlin in 2017, i2x leverages the power of artificial intelligence to transform the human voice into actionable insights at the speed of a face-to-face conversation.

i2x capture, understand and deliver knowledge from phone conversations to optimize business processes, drive conversions and consistently delight customers. It is their mission to help sales and customer support agents to excel at their job by providing the most intuitive, productive and personally tailored learning to improve each individual’s skill-set.

In the episode, Michael will tell you about:

I2x’s great work on speech analytics

How they help companies deliver a better customer experience

I2x’s easy to implement software in your business

Common challenges they need to overcome

How AI and Robotics will affect the future of the workplace

Advice to companies on how to succeed in the AI World

To find out more about Michael and the work at i2x, please check out their website and you can also connect with Michael on Linkedin.

What did you make of Michael’s podcast? Where do you see the future of Artificial Intelligence heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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