Welcome to episode 114 of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.
Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in the United States and Europe.
Today's guest is Peyman Pouryekta, Chief Technology Officer at Spectrm, who are the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, brands from all over the globe rely on Spectrm’s platform, conversational AI and customer success to design an exceptional experience for their customers.
The future of commerce is conversational and the opportunities are limitless. It is Spectrm's mission to give you superpowers to build a bot that your customers love. By unlocking, its full potential by combining your creativity with our powerful marketing technology and experienced human touch, Spectrm empowers you with all the tools you need to crush your marketing goals.
In the show, Peyman will discuss:
Spectrm’s work within performance marketing
Taking Spectrm to the next level by increasing their engineering capabilities
How their chatbot stands out from the competition
Using customer insights to deliver a personalised experience
The benefits of in-house AI technologies and entity extraction
How they built a performance monitoring chatbot without data
New trends that will impact the chatbot and NLP space
What did you make of Peyman's podcast? Where do you see the future of Artificial Intelligence and Data Science heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.
If you would like to hear more from AI in Action then please subscribe and don’t forget to like and share with your friends on social media.