ServiceNow developer

Added: 15/09/2021

REF: 14365

Contract: Contract

Location: Nideggen, NordrheinWestfalen, Germany

The Opportunity

As part of my client's large-scale transformation program, Alldus looking for an experienced and highly motivated person to join as a ServiceNow developer on a Daily Rate Contract.

Job Description :

  • Experience: Experience with ServiceNow ITSM, CMDB, ServiceNow Discovery and Service Mapping 
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions
  • Advanced and current understanding and practice in Windows Domain and Unix System Administration
  • Perform day to day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool
  • Maintain the integrity of the Service Mapping tool across production and non-production environments
  •  Review the data being populated into the CMDB and act as partial owner of the CMDB
  • ServiceNow Certified System Administration (CSA), Developer (CAD) and CIS ITSM
  • ITIL 2011 Foundation Certified
  • ServiceNow Certified Implementation Specialist – Service Mapping

Qualifications required:

  • Experience with ServiceNow Discovery and Service Mapping
  • Working on a team as part of a large IT organization
  • Experience with Configuration Management.
  • Have strong functional knowledge and technical skills.
  • Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript
  • Experience integrating with tools to federate data into the CMDB
  • Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
  • Intermediate Windows and Unix administration skills
  • Familiarity with the following concepts: XML, JSON/script language, database.
  • Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers.

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