ServiceNow Consultant

Added: 20/05/2022

REF: 20284

Contract: Contract

Location: Berlin, Germany

ServiceNow Consultant 

What the position offers you:

Alldus International is looking for a Technical Consultant role to join a leading ServiceNow partner 

Job Specifics/responsibilities
  • Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants.
  • Act as trusted Technical Advisor/Expert.
  • Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of the ServiceNow platform.
  • Implement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc.
  • Produce technical documentation.
  • Strong experience in the full life cycle of Software Development, from business requirements analysis to solution design, testing, and go-live.
  • Experience in system performance analysis and documentation.
  • Extensive experience on technical implementations of various ServiceNow modules: Incident Management, Problem Management, Change Management, Content Management, Service Catalog, and Service Requests Management.
  • In-Depth knowledge on ITSM application processes Incident, Problem, Change, Service Level Management, Configuration Management, Data Model, Workflow Platform.

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