Blog - Banking

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AI in Action E175: Kevin Smith, Head of Analytics & AI at Contovista

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Kevin Smith, Head of Analytics & AI at Contovista joins host Mark Kelly on the AI in Action podcast to discuss enhancing the customer journey through automation and personalisation, intersecting AI and UI, benefits they bring to customers, training NLP and Deep Learning models into production & more

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AI in Action E157: Adam Blue, EVP and Chief Technology Officer at Q2

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Adam Blue, EVP and Chief Technology Officer at Q2 joins host JP Valentine on the AI in Action podcast to discuss how they are using data and technology to improve banking, impacting the customer experience from a data-first perspective, problems they are solving within the banking industry & more

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The complicated relationship between banking and fintech

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I don’t think you have to be part of the banking industry to have a fairly good idea of what they’re struggling with when it comes to servicing customers. While I am usually a huge fan of nuance, I think that on some level, it can be explained simply: Fintech’s are better at digital financial…

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