ServiceNow Architect (GRC/IRM)

Austin, Texas

  ServiceNow - Architect

Permanent

ServiceNow Architect (SecOps &/OR GRC/IRM)
Salary: $170-200k
Full time & fully remote

Key Responsibilities include but are not limited to:

  • Experience with development and implementation of ServiceNow SecOps and GRC modules
  • Configure, customize, script, and develop the ServiceNow platform and develop service catalog items incorporating automation using orchestration
  • Required to have developer experience including proficiency in programming languages such as JavaScript, working knowledge of ServiceNow, and a good understanding of relational databases and database query language
  • Configure and enhance multiple aspects of ServiceNow, such as workflow, user interface (UI), client scripts, business rules, catalogs, orchestration and more, utilizing out-of-the-box functionality as much as possible and only customizing when necessary
  • Responsible for working closely with clients, project managers, and functional/technical delivery team to clearly define scope of work and develop/implement solutions
  • Design and implement solutions following established configuration management policies and standards
  • Prepare and maintain technical documents including architecture diagrams, system documentation, and manuals
  • Troubleshoot Service Now platform issues, perform root cause analysis, recommend corrective action, and perform resolution efforts

 

Required Technical and Professional Expertise

  • Minimum of 5-year experience with development and implementation of ServiceNow SecOps modules
  • Minimum of 3-years of experience as a consultant
  • Experience in configuration and enhancement of all aspects of ServiceNow, such as workflow, user interface (UI), client scripts, business rules, catalogs, orchestration and more, utilizing out-of-the-box functionality as much as possible and only customizing when necessary
  • Required to have developer experience including proficiency in programming JavaScript, working knowledge of ServiceNow, and a good understanding of relational databases and database query language
  • Good understanding of DevOps methodology
  • Able to effectively work through complex situations Preferred Technical and Professional Expertise
  • ServiceNow Certifications
  • Intuitive individual with an ability to manage change and proven time management
  • Demonstrated problem solving, interpersonal and time management skills
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

 

Nice to have ServiceNow Development Experience:

  • Application Portfolio Management
  • Software Asset Management
  • Hardware Asset Management
  • Common Service Data Model (CSDM)
  • ITOM Visibility

Incentives

  • A competitive salary
  • Excellent benefits which include Medical, Dental and Vision
  • Flexible Time Off policy
  • Company paid Life Insurance, Short Term Disability and Long-Term Disability
  • 401K matching