ServiceNow - Consultant
FTE – Fully Remote
Salary: $120k – 150k depending on experience
We are working with our client, a ServiceNow Premier Partner, who are looking for ServiceNow Implementation Specialists to join their dedicated ITOM team and grow their practice!
- Design, configure, and deployment of ITOM leveraging industry best practices and standards.
- Provide technical and thought leadership in both system integration and application development of the ITOM modules
- Contribute to the technical direction, recommend, and design the solution to leverage the ServiceNow best practices and out of the box functionality
- Prepare and maintain technical specifications and documents, architecture diagrams, system documentation, and manuals
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and perform resolution efforts
- 2+ years of experience with ServiceNow ITOM
- Experience in a consulting role
- Experience and comfort partnering with senior stakeholders
- Experience with SLAs, Assignment Groups/Rules, Workspaces, Reporting/Analytics
- ServiceNow CIS in relevant modules
- ServiceNow Certified System Administrator
Please note, this vacancy cannot offer Visa transfer or sponsorship.