ServiceNow ITOM Developer (Contract)

Cambridge, Massachusetts

  ServiceNow - Developer


Alldus is looking to speak with ServiceNow Developers with service mapping experience for an end client based in the US:

Job Description:

  • Experience with both horizontal and top-down mapping
  • Lead service mapping initiatives to established service maps for critical services and applications
  • Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

  • Provide visibility to the performance and issues related to Discovery via the development and deployment of unified CMDB dashboards.

  • Support IT Service Management & IT Operations Management Configuration Management practice

  • Maintain the integrity of the Service Mapping tool across production and non-production environments

  • Review the data being populated into the CMDB and act as partial owner of the CMDB

Education, Certifications And/or Experience Qualifications :

  • More than 6 years of development, configuration, and integration experience in building solution on ServiceNow platform.
  • Experience in designing and implementing complex, multi-tier, multi-tenant, end-to-end solutions in a high availability environment.
  • Good to have knowledge and working experience of other ServiceNow ITOM modules like ServiceNow Discovery, Service Mapping, ITAM.
  • Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
  • ServiceNow Certified Implementation Specialist Event Management
  • ServiceNow Certified Implementation Specialist Service Mapping
  • ServiceNow Certified Implementation Specialist Discovery

*Candidates must have the right to work in the US*

Pay range $65-85 (C2C or W2)


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