Business Process Consultant

Erlangen, Bayern

  ServiceNow - Business Analyst / Process Consultant


A fantastic opportunity to work for a specialist ServiceNow Partner. Our client is looking for a Business Consultant, with excellent German language skills, to play a critical role in the success of customer experience.

You will benefit from accelerated training & development opportunities, in niche ServiceNow modules, within a business that prides itself on their family-like company culture.
Responsibilities include:

  • Designing and developing business outcome ServiceNow solutions
  • Understanding customer stakeholders business requirements, through conducting workshops, requirements gathering and developing business solutions, becoming a trusted advisor
  • Manage and communicate process and business requirements to the delivery team as a bridge to ensure solutions meet customer expectations.
  • Lead engagement as a SME on relevant best practices, leading process design definition, re-engineering, improvement, gap analysis etc


  • Fluent German & English
  • 2+ years of experience as a key technical resource in the development of solutions in client environment.
  • ServiceNow experience and certifications.
  • Excellent communication and social skills.
  • Experience in GRC, IRM, SecOps ServiceNow modules are beneficial.

If you would like to work for a leader, innovator and catalyst for modern day enterprise architecture, please apply now with your latest CV or contact for more information.