ServiceNow Business Consultant
Frankfurt, Nordrhein-Westfalen
ServiceNow - Business Analyst / Process Consultant
Permanent
Exciting opportunity to join a Global ServiceNow Elite Partner! You will be working for a world-leading organisation with the goal of providing effective workflow solutions.
As a ServiceNow Business Consultant, you will improve customer experience by understanding their needs & digitization goals, implementation effective business oriented approach that aligns to their strategy.
Responsibilities:
- Primary point of contact for customers, making recommendations for workflows that are cost efficient and business effectiveness as a trusted advisory
- Collaborate with sales & pre-sales colleagues to assist on RFP’s
- Understanding of customer requirements through requirements engineering: workshops, translating into business solutions
- Committed to monitoring the progress and reporting on milestones, including budget reporting to key stakeholders
Your skills:
- Experienced in working on ServiceNow ITSM projects as a consultant
- Bachelor’s degree or equivalent experience
- Business efficient German & English
- 3+ years of experience working with large enterprise customers in a consultancy environment, including experience pitching and presenting customer solutions
- ITIL Certified
- Pitching and presentation experience to customer
- Committed to communication & stakeholder management
Benefits:
- Incredible development opportunities
- Fun & diverse working environment
- Competitive salary
- Vacation allowance
- Pension contribution
- Flexible work environment in modern offices
- Modern laptop
- Internet allowance
- 50% reimbursement of incurred public transportation expenses (per month)
If you would like more information, please contact ailsa@alldus.com with your most up to date CV
35419
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