ServiceNow Business Consultant

Frankfurt, Nordrhein-Westfalen

  ServiceNow - Business Analyst / Process Consultant


Exciting opportunity to join a Global ServiceNow Elite Partner! You will be working for a world-leading organisation with the goal of providing effective workflow solutions.

As a ServiceNow Business Consultant, you will improve customer experience by understanding their needs & digitization goals, implementation effective business oriented approach that aligns to their strategy.  


  • Primary point of contact for customers, making recommendations for workflows that are cost efficient and business effectiveness as a trusted advisory
  • Collaborate with sales & pre-sales colleagues to assist on RFP’s
  • Understanding of customer requirements through requirements engineering: workshops, translating into business solutions
  • Committed to monitoring the progress and reporting on milestones, including budget reporting to key stakeholders

Your skills:

  • Experienced in working on ServiceNow ITSM projects as a consultant
  • Bachelor’s degree or equivalent experience
  • Business efficient German & English
  • 3+ years of experience working with large enterprise customers in a consultancy environment, including experience pitching and presenting customer solutions
  • ITIL Certified 
  • Pitching and presentation experience to customer
  • Committed to communication & stakeholder management


  • Incredible development opportunities
  • Fun & diverse working environment
  • Competitive salary
  • Vacation allowance
  • Pension contribution
  • Flexible work environment in modern offices
  • Modern laptop
  • Internet allowance
  • 50% reimbursement of incurred public transportation expenses (per month)

If you would like more information, please contact with your most up to date CV