Senior ServiceNow IT Consultant

Munich, Bayern

  ServiceNow - Architect


Our client is an established IT Consulting firm and they are hiring a Senior ServiceNow IT Consultant to join the team in Munich. This is a great opportunity to be part of a dynamic team that helps clients reach their goals and advance their capabilities on the ServiceNow platform.


  • As the Senior ServiceNow IT Consultant, you will oversee and design ServiceNow projects from consulting and conception through to implementation and in-life support.

  • You will be responsible to analyze, conceptualize and implement technical requirements within IT-SM, HR and/or CS environments.

  • Perform business analysis to determine optimization measures for digital workflows.

  • Configure and customize ServiceNow modules.

  • Mentor and onboard junior consultants.

  • Manage projects, including stakeholder relations and reporting.

  • Independently co-design and enhance the company’s ServiceNow service portfolio.


  • Business fluency in German and proficiency in English.

  • Professional experience in software development, technology consulting, and/or system integration.

  • Expertise in IT service management, HR and/or CS.

  • Strong analytical and conceptual skills, with a talent for bridging IT and business.

  • Extensive hands-on experience with ServiceNow; certification is a plus.

  • A completed university degree.

  • Willingness to travel within the DACH region for consulting projects.


  • Attractive, performance-related pay.

  • Remote working options.

  • 30 days annual leave.


Please reach out to me for more info with your updated CV!