ServiceNow - Architect
Alldus International are looking to speak with ServiceNow ITOM Architects with experience working in the financial industry. Candidates must be US citizens or green card holders.
- Develop and implement comprehensive ServiceNow ITOM strategies and solutions aligned with the specific requirements of financial organizations.
- Collaborate with key stakeholders, including IT leaders, business analysts, and subject matter experts, to identify ITOM requirements and design optimal solutions.
- Lead the end-to-end implementation of ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, and Operational Intelligence, within the financial industry context.
- Customize and configure ServiceNow ITOM applications to meet the specific needs of financial processes, infrastructure, and regulatory compliance.
- Provide architectural guidance and best practices to ensure efficient and effective utilization of ServiceNow ITOM capabilities.
- Conduct thorough analysis and assessment of existing ITOM processes, systems, and infrastructure to identify improvement opportunities.
- Collaborate with cross-functional teams to integrate ServiceNow ITOM with other IT Service Management (ITSM) and IT Operations tools, ensuring seamless data flow and process automation.
- Develop and maintain documentation, including architectural diagrams, solution blueprints, configuration guides, and technical specifications.
- Stay up-to-date with the latest trends, best practices, and industry standards related to ServiceNow ITOM and the financial sector, and provide recommendations for continuous improvement.
- Act as a subject matter expert and mentor to junior team members, sharing knowledge and guiding their professional development.
- Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced certifications in ServiceNow ITOM are highly desirable.
- Proven experience as a ServiceNow ITOM Architect, specifically within the financial industry, with a track record of successful implementations.
- In-depth knowledge of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Operational Intelligence.
- Strong understanding of financial industry processes, infrastructure, and compliance requirements.
- Proficiency in customizing and configuring ServiceNow ITOM applications to align with specific business needs.
- Familiarity with ITIL principles and best practices, particularly in the context of ITOM.
- Experience integrating ServiceNow ITOM with other ITSM and IT Operations tools.
- ServiceNow certification within ITOM i.e. CIS-Service Mapping, CIS-Discovery.
Pay $80-$110 per hour.