ServiceNow ITOM Architect


  ServiceNow - Architect


Alldus International are looking to speak with ServiceNow ITOM Architects with experience working in the financial industry. Candidates must be US citizens or green card holders.


Key Responsibilities:


  • Develop and implement comprehensive ServiceNow ITOM strategies and solutions aligned with the specific requirements of financial organizations.
  • Collaborate with key stakeholders, including IT leaders, business analysts, and subject matter experts, to identify ITOM requirements and design optimal solutions.
  • Lead the end-to-end implementation of ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, and Operational Intelligence, within the financial industry context.
  • Customize and configure ServiceNow ITOM applications to meet the specific needs of financial processes, infrastructure, and regulatory compliance.
  • Provide architectural guidance and best practices to ensure efficient and effective utilization of ServiceNow ITOM capabilities.
  • Conduct thorough analysis and assessment of existing ITOM processes, systems, and infrastructure to identify improvement opportunities.
  • Collaborate with cross-functional teams to integrate ServiceNow ITOM with other IT Service Management (ITSM) and IT Operations tools, ensuring seamless data flow and process automation.
  • Develop and maintain documentation, including architectural diagrams, solution blueprints, configuration guides, and technical specifications.
  • Stay up-to-date with the latest trends, best practices, and industry standards related to ServiceNow ITOM and the financial sector, and provide recommendations for continuous improvement.
  • Act as a subject matter expert and mentor to junior team members, sharing knowledge and guiding their professional development.




  • Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced certifications in ServiceNow ITOM are highly desirable.
  • Proven experience as a ServiceNow ITOM Architect, specifically within the financial industry, with a track record of successful implementations.
  • In-depth knowledge of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Operational Intelligence.
  • Strong understanding of financial industry processes, infrastructure, and compliance requirements.
  • Proficiency in customizing and configuring ServiceNow ITOM applications to align with specific business needs.
  • Familiarity with ITIL principles and best practices, particularly in the context of ITOM.
  • Experience integrating ServiceNow ITOM with other ITSM and IT Operations tools.
  • ServiceNow certification within ITOM i.e. CIS-Service Mapping, CIS-Discovery.

Pay $80-$110 per hour.