ServiceNow ITAM Architect

Cambridge, Massachusetts

  ServiceNow - Architect


Alldus are looking for a ServiceNow ITAM Architect to support one of our clients in the financial industry. This is a contract position and is open to US citizens and green card holders only.




  • Exhibiting technical expertise for our clients on the ServiceNow ITAM suite of products including HAM and SAM
  • Developing and implementing enterprise-level ITAM service offerings
  • Working with functional counterparts to advise our clients on their overall Asset Management-related tools and processes and help develop roadmaps, approaches, and plans to improve their overall maturity across their ITAM activities
  • Understanding the competitive and complementary landscape of technical products that service our buyers in this area for rationalization and/or integration
  • Leading the architectural design, development, deployment, and technical quality of the ServiceNow platform and integrations
  • Serving as the Technical Lead for ITAM project workstreams leading other technical resources
  • Building a customer-focused relationship with clients to identify technical and business challenges and develop architectural specifications and requirements to arrive at the best solution
  • Leading technical requirements gathering workshops and facilitating and participating in discussions related to implementations
  • Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings


Education, Certifications, and/or Experience Qualifications


  • 5+ Years experience in Professional Services or Enterprise IT, in both an operational and managerial capacity
  • 3+ years working on the ServiceNow platform
  • Four-year degree or equivalent, preferably in Computer Science or Information Technology
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for one or more of the ITAM products
  • ServiceNow pre-sales accreditations in multiple product lines (ITAM)


Preferred Qualifications


  • 5+ years working on the ServiceNow platform or 8+ years of Industry experience
  • Working knowledge of IT Asset Management processes (hardware and software)
  • ITIL Foundations Certification
  • IAITAM Certification
  • Expert working knowledge with Microsoft, Oracle, IBM, SAP, and cloud-based license management