ServiceNow ITAM Architect
Cambridge, Massachusetts
ServiceNow - Architect
Contract
Alldus are looking for a ServiceNow ITAM Architect to support one of our clients in the financial industry. This is a contract position and is open to US citizens and green card holders only.
Responsibilities:
- Exhibiting technical expertise for our clients on the ServiceNow ITAM suite of products including HAM and SAM
- Developing and implementing enterprise-level ITAM service offerings
- Working with functional counterparts to advise our clients on their overall Asset Management-related tools and processes and help develop roadmaps, approaches, and plans to improve their overall maturity across their ITAM activities
- Understanding the competitive and complementary landscape of technical products that service our buyers in this area for rationalization and/or integration
- Leading the architectural design, development, deployment, and technical quality of the ServiceNow platform and integrations
- Serving as the Technical Lead for ITAM project workstreams leading other technical resources
- Building a customer-focused relationship with clients to identify technical and business challenges and develop architectural specifications and requirements to arrive at the best solution
- Leading technical requirements gathering workshops and facilitating and participating in discussions related to implementations
- Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings
Education, Certifications, and/or Experience Qualifications
- 5+ Years experience in Professional Services or Enterprise IT, in both an operational and managerial capacity
- 3+ years working on the ServiceNow platform
- Four-year degree or equivalent, preferably in Computer Science or Information Technology
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist for one or more of the ITAM products
- ServiceNow pre-sales accreditations in multiple product lines (ITAM)
Preferred Qualifications
- 5+ years working on the ServiceNow platform or 8+ years of Industry experience
- Working knowledge of IT Asset Management processes (hardware and software)
- ITIL Foundations Certification
- IAITAM Certification
- Expert working knowledge with Microsoft, Oracle, IBM, SAP, and cloud-based license management
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