ServiceNow Developer


  ServiceNow - Consultant


  • Actively participate in agile daily scrums and ceremonies, updating stories daily in SNOW documenting development progress and collaborating across platform teams
  • Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements
  • Develop applications (scoped and out of the box) working with ServiceNow Studio
  • Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
  • Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)
  • Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
  • Create and maintain system design and operations documentation
  • Build automated testing in ServiceNow ATF
  • Ensure all development is created in alignment with ServiceNow Technical Best Practices

Education and Requirements:

  • DHS EOD Eligible
  • Minimum of Bachelors Degree or equivalency and 10 years’ experience
  • Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
  • Experience integrating ServiceNow with external systems through SOAP or REST web services
  • Experience with the ServiceNow Studio IDE
  • Experience using the Workflow Editor to configure workflows
  • Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js