Product Manager – Buyer Experience

New York

  Product Management



Job Description:

About the Role

We are a unique online marketplace, connecting design enthusiasts to an expansive collection of over one million exceptional items, spanning furniture, fine art, jewelry, and fashion. As a prominent global marketplace for design enthusiasts, our mission is to facilitate the discovery of exquisite items and foster interactions between buyers and top sellers worldwide. We take pride in our best-in-class platform, allowing shoppers to purchase directly, negotiate prices, or participate in auctions while maintaining seamless communication with sellers throughout the entire transaction process, including inquiries, price negotiations, and customization requests.

As the Product Manager, Buyer Experience at our company, you will assume leadership over our product detail page and onboarding experiences. Your responsibilities will encompass overseeing critical platforms, crafting a strategic roadmap, and leading a highly skilled cross-functional team to drive scalable growth. Your primary focus will revolve around developing features that enhance the buyer experience, ensuring it remains frictionless and fuels our growth.

What You Will Be Doing

  • Lead the development and execution of the strategy, roadmap, and day-to-day management of buyer experience product features.
  • Drive end-to-end product development, from concept to launch, and establish requirements, objectives, and success metrics for product launches.
  • Incorporate user research, market analysis, analytics, and community feedback into product requirements.
  • Collaborate closely with design, research, and engineering teams to build and iterate on key features.
  • Act as a cross-functional leader, partnering with a diverse range of stakeholders to drive new product initiatives.

What You’ll Bring

  • Minimum of 4 years of product management experience, preferably in the context of an e-commerce marketplace.
  • Demonstrated expertise in planning, directing, and organizing product roadmaps.
  • Exceptional verbal, written, and visual presentation skills, with a deep understanding of the art of storytelling.
  • Strong problem-solving skills, capable of deconstructing complex issues and effectively communicating across different functions to identify potential solutions.
  • Proficiency in analytical skills, including SQL, to analyze data for feature opportunities and assess feature performance while making informed trade-offs.

Our Compensation Package

Our compensation package encompasses various components, with base compensation as one element. We take pride in our culture, commitment to innovation, professional development opportunities, community engagement, and trust. Equity, a comprehensive benefits package, and incentives (if applicable) are all integral parts of your total compensation package. Ultimately, your pay will be determined based on your location, experience, and other job-related factors.

Compensation Range (Tri-State Area)

$144,500—$170,000 USD

Equal Opportunity Employer

Our mission is to enrich lives with the extraordinary, and we recognize that this can only be achieved when diversity, equity, and inclusion are ingrained in our values, culture, and business practices. We are dedicated to promoting access to and celebrating unique and diverse perspectives, central to our core principles. We are committed to attracting and retaining top talent, reflective of the diversity within our communities, and fostering an environment where every individual feels a sense of belonging, is valued, and heard. As a prominent design marketplace, we leverage our platform and brand to empower historically underrepresented individuals and the businesses they own within the art and design industries.

Total Compensation Statement

We are devoted to attracting, motivating, and retaining top talent, instrumental in driving our business forward and helping us realize our mission and vision. Our Total Compensation packages are designed to reward performance, uphold fairness, equity, and competitiveness, encompassing base salary, equity (where applicable), and health and work-life benefits. Join us in our journey while enjoying a rewarding career with our company.