Köln, Nordrhein-Westfalen

  ServiceNow - Admin


IT System Administrator & Hardware Manager 
Cologne, Germany

Company Overview: This cutting edge Software manufacturer operates without traditional infrastructure, relying on SaaS applications and Apple devices. Our agile, digitally native environment positions us at the forefront of the software industry.
Job Description: As an IT Systems Administrator, responsible for configuring, managing, and maintaining IT assets and cloud applications. Contribute to seamless operations in our innovative, fast-paced setting, enhancing efficiency and security in IT operations.

  • Procure, configure, and ship worldwide Apple laptops and IT equipment for effective job performance.

  • Manage JAMF for client devices, ensuring optimal configuration, security, and performance.

  • Administer Apple Business Manager for streamlined deployment of Apple devices.

  • Oversee virus and threat management with Bitdefender for a secure operational environment.

  • Lead patch management to keep all ins-pi devices updated and secure.

  • Provide 1st & 2nd level technical support to support employees.

  • Evaluate new software applications and advise management on technology adoption.

  • Manage Office365 licenses and setups for employee resource access.

  • Implement and manage Microsoft Active Directory and SSO integration for secure access.

  • Lead IT projects, such as migrating from Box.com to OneDrive/Sharepoint.

  • Set up and maintain an efficient IT asset management system.

  • Manage ServiceNow access, instance patch, and zBoot.

  • Oversee the Hubspot website, ensuring availability, performance, and security.


  • Bachelor’s degree in Information Technology, Computer Science, or related field.

  • 3-5 years of IT administration, Apple device management, and SaaS application experience.

  • Certifications in Microsoft or relevant areas are a plus.

  • Strong troubleshooting and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Physical presence in the Cologne office required 2-3 days per week.

  • C1 English language skills.


  • Collaborative work environment

  • Personal and professional development 

  • Company trips & team building events

If you meet the above minimum requirements, please apply now or reach out to me with your latest CV for more information ailsa@alldus.com