ServiceNow Business Analyst

Fairfax, Virginia

  ServiceNow - Business Analyst / Process Consultant


This position will be working directly with stakeholders, serve as a Business and must be able to communicate effectively via phone and web conferencing as many stakeholders work remotely.
In addition to supporting all phases of the project, this position will also be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as marketing, and proposals.
Minimum Job Requirements:

  • 1+ years of experience in a fast-paced IT environment
  • 1+ years of experience with the ServiceNow Platform
  • 1+ years of business analysis experience
  • Ability to write and decompose user stories with clear acceptance criteria
  • US Citizen
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)
  • Desired Skills:
  • Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand.
  • Good understanding of basic system technologies as they relate to the project deliverables.
  • Ability to maintain project roadmaps.
  • Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.
  • Active DHS Public Trust