ServiceNow Developers

Texas

  ServiceNow - Developer

Contract

Our client, a global IT Services & Consulting organization, are hiring ServiceNow Developers to join their innovative team on a contract basis. The successful candidates will take charge of the end-to-end process, including development, testing, and deployment of applications and enhancements on the Service Now platform, following industry best practices and standards.

Responsibilities:

  • As a ServiceNow Developer, you will apply your working knowledge in PI, PA, Now Assist and Virtual Agent features within ServiceNow.

  • Employ a profound understanding of Machine Learning concepts for the development of Sentiment Analysis, Auto Classification, Auto Routing, and Auto Resolution of incidents and Service Requests.

  • Customize and configure platform features such as forms, workflows, reports, dashboards, and notifications.

  • Seamlessly integrate the ServiceNow platform with other systems and applications using cutting-edge methods, APIs and web services.

  • Perform troubleshooting and debugging activities to address platform issues, providing comprehensive support and maintenance.

  • Ensure the quality, performance, security, and scalability of ITSM solutions by adhering to best practices and software engineering standards.

  • Lead the implementation of ITSM solutions, promoting collaboration within the development team and advocating for a unified CMDB.

Skillset:

  • Established track record as a ServiceNow Developer.

  • Mastery of PI, PA, Now Assist, and Virtual Agent features.

  • Knowledge of Machine Learning concepts for ITSM applications.

  • Capability to configure and personalize features within the Service Now platform.

  • Proficient in seamlessly integrating Service Now with other systems through APIs and web services.

  • Display leadership prowess, empowering both engineers and data scientists.

If this sounds like the role for you, apply now in the link below or email your resume directly to caitlyn@alldus.com for consideration.

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