ServiceNow ITOM Architect

Cambridge, Massachusetts

  ServiceNow - Architect


Our client, a leading IT Services and consulting organization, are hiring a ITOM Architect to join their team on a contract basis. If you’re a seasoned professional with a passion for IT Operations Management (ITOM) and a proven track record of architecting solutions to optimize IT infrastructure, we want to hear from you.


  • As the ITOM Architect, you will lead the design and implementation of IT Operations Management (ITOM) solutions for our clients, leveraging best practices and industry standards.

  • You will collaborate with stakeholders to gather requirements, define solution architectures, and develop implementation plans.

  • Design and configure ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Orchestration.

  • Provide technical expertise and guidance to project teams throughout the implementation lifecycle.


  • Proven experience as an Architect, with expertise in designing and implementing IT Operations Management solutions.

  • Strong technical skills in ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management.

  • Hands-on experience with ServiceNow platform configuration, scripting, and integration.

  • Excellent communication and stakeholder management skills, with the ability to effectively engage with clients and project teams.

  • ServiceNow certification(s) in ITOM or related modules is highly desirable.

Interested? Apply now in the link below or email your resume directly to for consideration