Servicenow Technical Lead

McLean, Virginia



Our client is a prominent IT Services & Consulting firm committed to harnessing the power of cloud, data, and AI to achieve mission-critical goals. They are hiring a ServiceNow Technical Lead to join their team in Virginia on a contract basis. The successful candidate will be tasked with designing, developing, integrating, configuring and automating solutions on the ServiceNow platform to address the requirements of clients within the Federal sector.


  • As the ServiceNow Technical Lead, you will head project development teams for end-to-end ServiceNow implementation and take ownership of project delivery goals.

  • You will translate business requirements into technical solutions on the ServiceNow platform.

  • Develop custom applications, modules, workflows, and scripts utilizing ServiceNow components.

  • Integrate ServiceNow with other systems and applications through web services and APIs.

  • Configure and upkeep CMDB for maintaining accurate and current information.

  • Customize ServiceNow forms, lists, and UI components to enhance user experience.

  • Design and execute automation solutions to streamline processes.

  • Develop and implement test plans to ensure solution quality.

  • Provide support and troubleshoot ServiceNow applications and integrations.

  • Document technical designs, configurations and processes.


  • At least three years of experience as a Technical Lead in ServiceNow.

  • Seven years of experience in ServiceNow development, specializing in HRSD, GRC/IRM, and ITBM/SPM.

  • Holds certifications as a ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation.

  • Possesses extensive functional and technical expertise in ServiceNow configuration and implementation.

  • Proficient in IT Service Management (ITSM) frameworks and skilled in project management.

  • Demonstrates proficiency in JavaScript or similar scripting languages.

  • Experienced in LDAP, AD, SSO, email infrastructure, web services, and relational databases.

  • Exhibits expert knowledge in systems and network performance monitoring and availability.

  • Must be a US Citizen eligible to obtain a Public Trust clearance or higher.

  • An active DOD Secret clearance is required.

If this sounds like the role for you, apply now in the link below or email your resume to for consideration.