ServiceNow Dev – ITAM

Brussels, Brussels-Capital Region

  ServiceNow - Developer


Our client are a leading transportation company and they are hiring a ServiceNow Developer – ITAM to join their team on a contract basis in Brussels. The successful candidate will undertake the task of configuring and advancing ITAM functionalities within ServiceNow, particularly emphasizing ITSM and SAM.


  • As the ServiceNow Developer, you will configure and enhance IT Asset Management functionalities within ServiceNow, encompassing ITSM and SAM.

  • You will utilize ServiceNow components like Service Catalog, Request Fulfillment, Asset Management and CMDB to streamline ITAM processes.

  • Develop technical elements within ServiceNow, including business rules, client scripts, UI policies and actions, workflows, web services and reports.

  • Provide support for ServiceNow administration, configuration, development and customization, along with related integrations.

  • Apply ITIL principles to optimize IT service delivery and ensure compliance with ITSM best practices.

  • Furnish ServiceNow administration and functional/development support to users and process owners.

  • Generate technical and functional documentation for ongoing maintenance tasks and projects.


  • ServiceNow System Administrator Certification.

  • At least 3 years of experience in ServiceNow ITSM/ITAM development and administration within an enterprise environment.

  • Solid grasp of ITSM best practices and ITIL principles (ITIL Certification preferred).

  • Competence in IT Asset Management processes and Configuration Management Database (CMDB) principles.

  • Understanding of ITSM/ITIL Framework and Asset purchasing/receiving processes.

  • Experience with ServiceNow SAM/HAM is advantageous.

  • Proficient in workflow and approval configuration within ServiceNow.

  • Thorough understanding of ServiceNow Best Practices with a commitment to ongoing learning of new features.

  • Capable of effectively troubleshooting technical/application problems.

Interested? Apply now in the link below or email your resume directly to for consideration.