ServiceNow Architect

Atlanta, Georgia

  ServiceNow - Architect


Our client, a global IT organization, is hiring a ServiceNow Architect on a contract basis to join their team in Atlanta, GA. The ideal candidate will have extensive hands-on experience with the Now Platform and in-depth expertise across the entire Enterprise Service Management suite on ServiceNow.


  • As the ServiceNow Architect, you will be responsible to implement and manage the CSM module on ServiceNow.

  • You will deliver hands-on technical solutions, including detailed documentation of cost-effective ServiceNow implementations.

  • Migrate data from various tools into ServiceNow.

  • Provide technical guidance for development, design, and systems integration from the definition phase through implementation.

  • Review the development team’s work and ensure compliance with coding standards.

  • Develop and customize applications, workflows and reports.

  • Create script-based assignments, approval rules, custom related lists, Access Control Lists, UI Policies, and Client Scripts.

  • Integrate Web Services, User Interfaces, and MID Servers.

  • Utilize Import Sets for data loading from external files or databases into ServiceNow.

  • Set up and implement CMDB and foundational data.


  • Extensive hands-on experience with ServiceNow and the Now Platform.

  • In-depth knowledge of ITIL methodologies and processes.

  • Experience in technical delivery, workflow modification, and development.

  • Expertise in script-based assignment and approval rule creation.

  • Experience creating custom related lists.

  • Proficiency in Access Control List scripting.

  • Skilled in script-based UI Policy and Client Script creation.

  • Proficiency in Java Scripting with ability to debug scripts effectively.

  • Skills in MID Server integration capabilities, and integration of Web Services and User Interfaces.

  • Competence in data loading using Import Sets.