ServiceNow Developer

Atlanta, Georgia

  ServiceNow - Developer

Contract

Our client, a global IT organization, is hiring a ServiceNow Developer on a contract basis to join their team in Atlanta, GA. The successful candidate will be responsible for optimizing and enhancing the company’s ServiceNow platform to meet evolving business needs.

Responsibilities:

  • As the ServiceNow Developer, you will configure and customize the ServiceNow platform to meet business requirements.

  • You will be responsible to write and document clean, efficient and maintainable code.

  • Conduct code reviews and quality control checks to ensure optimal efficiency and productivity.

  • Administer multiple ServiceNow instances, including access control, workflow automation, data management, integrations and system maintenance/upgrades.

  • Gather requirements, understand process workflows and translate them into effective and scalable ServiceNow solutions.

  • Design and develop ServiceNow solutions such as forms, workflows, scripts, business rules, UI policies and integrations to enhance system performance.

  • Manage tool configurations to ensure reliable production.

  • Create and maintain detailed technical documentation, including system configurations, workflow sand customizations.

  • Provide training and guidance to end-users and other administrators on ServiceNow functionality and best practices.

Requirements:

  • At least 3 years of hands-on experience as a ServiceNow developer/administrator, especially with ITSM, CSM and CMDB modules.

  • Certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in one or more ServiceNow modules.

  • Proficient in configuring the ServiceNow platform, including user management, access control, form design, workflow automation, scripting, business rules, UI policies, integrations with other programs/vendors and reporting.

  • Familiarity with ITSM/ITIL processes and best practices, particularly in Incident Management, Change Management and Service Catalog.

  • Ability to analyze complex business requirements, identify system issues and propose effective solutions.

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