Brussels, Brussels-Capital Region

  ServiceNow - Business Analyst / Process Consultant


Alldus International is looking for a ServiceNow CMDB Analyst to join our leading IT client.

Location: Partially remote (minimum 40% on-site) Brussels 

Language Skills: 
– Dutch or French: Native or bilingual proficiency
– English: Full professional proficiency


  • Assess and provide advice on Configuration Item (CI) class management

  • Set up the CMDB health dashboard and CMDB workspace

  • Provide guidance on the implementation of the identification and reconciliation engine (IRE)

  • Replace current data import scripts and establish new standard data imports according to ServiceNow best practices using IRE

  • Train the CMDB manager on identification and reconciliation (IRE), IntegrationHub ETL, and related features


  • Strong functional skills and relevant experience with the ServiceNow platform

  • Knowledge and experience with populating, managing, and utilizing ServiceNow CMDB/CSDM

  • Good analytical, project management, problem-solving, and communication skills

  • Proficiency in at least Dutch or French and English

  • Team player with a collaborative mindset

If you are interested please get in touch