ServiceNow SME

Virginia

ServiceNow - Product / Platform Owner

Permanent

Our client, an IT & Business Consulting firm, are hiring a ServiceNow Subject Matter Expert to join the team in Virginia. The successful candidate will deliver expert guidance and support, lead intricate ServiceNow implementations and providing strategic leadership on high-level executive projects.

Responsibilities

As a ServiceNow Subject Matter Expert, you will be responsible to provide guidance and expertise to stakeholders.
Operate independently or collaboratively to gather requirements, design scoped app solutions and execute testing and deployment within the enterprise system.
Ensure high-quality solutions are delivered while offering expert analysis, research and advice on intricate ServiceNow-related issues and processes.
Direct technical strategy for executive-level project teams, offering interpretations and alternative solutions for ServiceNow implementations.
Manage specialized and advanced technical tasks involving the latest technologies.
Serve as a consultant across multiple ServiceNow projects, offering leadership and technical direction.

Skillset

PhD, Master’s or Bachelor’s degree coupled with 4-6 years of experience working with ServiceNow.
Demonstrated expertise in managing large ServiceNow implementations, including database design and optimization.
Proven track record in leading and managing performance across multiple disciplines and effectively resolving issues.
Ability to provide expert guidance to senior technicians, managers, and contractor teams.
Experience with AWS and/or C2S, along with the implementation of at least four ServiceNow modules.
Compliance with DoD 8570 or equivalent information assurance certification (IAT II+).
ServiceNow Certified System Administrator.
ServiceNow Product Line Certification for Administrator.
ITIL Foundation certification.