ServiceNow Developer
Montreal, Quebec
ServiceNow - Developer
Contract
Our client, a leading financial services organization, are hiring a ServiceNow Developer to join the team in Montreal on a contract basis. The successful candidate will deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System and Applications.
Responsibilities
-
As the ServiceNow Developer, you will deliver a high level of knowledge and customer service within the ITSM Suite.
-
Explain the offerings available with the ServiceNow ITSM Suite.
-
Implement Virtual Agent and Predictive Intelligence processes, workflow customization, ticketing, process automation, report development, dashboard creation and system configurations.
-
Apply Agile software development practices for customizations to the platform and applications.
-
Organize and prioritize development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.
-
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.
-
Effectively manage and execute high level tasks assigned via ‘stories.’
-
Assist junior analysts through project(s) lifecycles.
Skillset
-
Deep functional and technical knowledge of ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration and scripting.
-
5+ years of ServiceNow Development experience.
-
Virtual Agent and Predictive Intelligence experience.
-
Background in either software development or IT Service management.
-
Understanding of ITIL concepts and IT Service Management practices.
-
Understanding of Agile based approach to software development.
-
ServiceNow Admin, ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, ITIL certifications.
47982
SHARE JOB