ServiceNow Developer

Las Vegas, Nevada

ServiceNow

Contract

Our client, a global IT company specializing in software solutions, is hiring a ServiceNow Developer to join their Las Vegas team on a contract basis. The successful candidate will play a key role in enhancing their ServiceNow platform, as well as streamlining Incident and Service Request Management systems across multiple divisions.

Responsibilities

As the ServiceNow Developer, you will support data cleanup efforts and map users to appropriate roles within ServiceNow.
You will ensure the seamless integration and functionality of Incident and Service Request Management, aiming to enhance usability for thousands of users.
Assist in configuring, testing and deploying the Employee Center.
Enable and improve self-service capabilities within the ServiceNow platform.
Manage the deactivation of inactive users in the system.
Collaborate with the Asia-based ServiceNow support team to address time zone challenges and facilitate rapid change implementation.
Contribute to the long-term development of the ServiceNow platform to better serve the needs of multiple divisions.

Skillset

Proficiency in ITSM, GRC, Asset Management and CMDB applications.
Knowledge of Active Directory (AD) integration with sys_user.
Skilled in managing data cleanup, mapping users to roles, and deactivating inactive users.
Experience with ServiceNow’s Employee Center and enabling self-service capabilities.
Strong problem-solving skills to address platform usability and data management challenges.
Familiarity with ServiceNow Discovery and Virtual Assistant configuration is a plus.