ServiceNow Trainer

New Jersey

  ServiceNow - Trainer/Tester

Contract

Position: ServiceNow Trainer
Employment Type: 6-Month Contract to Hire
Location: Remote (USA-based)
Citizenship Requirement: U.S. Citizens only

Our client, a leading retail company, are hiring an experienced ServiceNow Trainer to join their team remotely on a 6-month contract-to-hire basis. The successful candidate should have a strong background in ServiceNow, exceptional communication skills, and the ability to deliver engaging, effective training to both technical and non-technical audiences. This is a remote position requiring a U.S. Citizen due to project requirements.

Responsibilities

  • Design and deliver comprehensive training programs on the ServiceNow platform, tailored to various skill levels.

  • Create and maintain training materials, including documentation, presentations, and video tutorials

  • Conduct virtual and in-person training sessions to educate end-users and administrators on ServiceNow functionalities.

  • Collaborate with stakeholders to identify training needs and develop customized training solutions.

  • Stay updated on the latest ServiceNow features, modules, and best practices to ensure training is current and effective.

  • Provide feedback and assessments to measure trainee progress and adjust training strategies as needed.

Qualifications

  • Proven experience as a ServiceNow Trainer or extensive hands-on experience with ServiceNow

  • Strong knowledge of ServiceNow modules, including ITSM, HRSD, ITOM, or others.

  • Exceptional verbal and written communication skills

  • Ability to explain technical concepts to diverse audiences with varying levels of technical expertise

  • U.S. Citizenship is required.

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