ServiceNow Solution Consultant

Wein, Vienna

  ServiceNow - Consultant

Permanent

Our client is a Global ServiceNow Elite Partner and they are hiring a ServiceNow Solution Consultant. The successful candidate will analyse client processes, gather requirements and design solutions on the ServiceNow platform and collaborate with the well established local team to deliver high value customer projects.

Responsibilities

  • As a ServiceNow Solution Consultant, you will collaborate with clients to understand and document business needs.

  • You will analyse processes, identify areas for improvement, and document requirements.

  • Translate requirements into technical specifications and user stories for ServiceNow.

  • Customize ServiceNow applications to meet business needs.

  • Conduct user acceptance testing and provide post-implementation support.

  • Train end-users on ServiceNow functionalities and best practices.

  • Stay updated on ServiceNow updates and industry trends.

Qualifications

  • 3 years of ServiceNow implementation experience
  • 2+ mainline certifications in CSA + CIS: ITSM, HRSD, ITOM, SPM, GRC
  • Discovery & Service Mapping
  • Strong analytical and problem-solving skills.

  • Excellent written and verbal communication skills.

  • Proficiency in ServiceNow features and ITIL framework.

  • Ability to manage multiple priorities effectively.

Benefits

  • Competitive salary and benefits.

  • Opportunity to work with cutting-edge technology.

  • Professional development opportunities.

  • Flexible work arrangements.

  • Career growth within the organization.

Please apply now or reach out to ailsa@alldus.com with your up to date CV for more information.

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