ServiceNow Developer/Architect - CMDB

Added: 9/15/2021

REF: 13987

Contract: Contract

Location: Champaign, Illinois, United States

Our client is currently seeking a ServiceNow specialist, the ServiceNow Developer/Architect will assist in coordinating the activities and work of other resources, both internal and external, and assist with the development and implementation of ServiceNow for the Information Technology Department and other cross-functional teams.

WHAT YOU’LL BRING

  • Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed
  • Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules
  • Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances
  • Perform CMDB/Asset implementations and transition enterprise-wide CIs/Assets from legacy solutions to Service Now while validating existing CMDB requirements against industry and IT best practices
  • Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and API’s
  • Perform audits to ensure compliance requirements are met & remediation actions are taken as needed
  • Work with ServiceNow vendors on projects and ongoing support

Knowledge of:
 

  • 3-5 years Knowledge of ITIL v3 methodologies, processes and implementation for ServiceNow ITSM Professional
  • 3-5 years Hands-on design, development, testing, and deployment experience
  • 3-5 years Java Scripting knowledge
  • 3-5 years’ experience CMDB/Asset implementation from legacy solutions to ServiceNow using industry and IT best practices.

Ability to:

  • Take independent action within established options and develops new procedures and approaches to problems when necessary
  • Analyze assignments based on a wide knowledge of many factors where application of advanced or technical concepts are required
  • Maintain visual attention and mental concentration for extended periods of time
  • Perform duties and make decisions under frequent time pressures

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