Solution Consultant

Added: 10/4/2021

REF: 15069

Contract: Contract

Location: Paris, ÎledeFrance, France

Responsibilities:

  • Responsible for new client onboardings & implementing Seismic’s range of solutions to existing clients (will be trained)
  • Partner with clients to help them understand Seismic’s software and implementation best practices (will get ramp up)
  • Consulting with clients and developing solutions that leverage Seismic’s Content Management System and LiveDoc capabilities
  • Building / Automating client’s presentations into LiveDocs based on solution requirements
  • Review and analyze client content and collateral to determine organizational methodologies
  • Understand business and content-related problems to identify and present solutions
  • Lead the creation of production dynamic document templates for new and existing clients
  • Provide support and ongoing services for existing clients in accordance with SLAs
  • Assist with conducting on-site and virtual training with clients as necessary

Skills:

  • Consultative approach to understanding a client’s use case and offering solutions catered to the client
  • Ability to architect solutions based on customer requirements using the capabilities of Seismic
  • Experience with organization methodologies for large volumes of content including folder architectures and metadata
  • Strong written & verbal communication skills to guide the client through implementation and ability to initiate and manage relationships with client at all levels
  • Critical thinking, analysis, troubleshooting, and problem solving expertise
  • Keen & proactive attitude to learning new skills and challenging yourself
  • Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
  • 6-8 years of experience in consulting, implementation or a related field
  • Bachelor’s Degree or equivalent experience
  • Prior experience with SaaS a plus
  • Basic knowledge of data systems and structures e.g. HTML or SQL a plus
  • Experience with Salesforce.com or other CRM a plus

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