ServiceNow HR Manager

Added: 5/30/2022

REF: 22667

Contract: Permanent

Location: London, Greater London, United Kingdom

Alldus International have partnered with a Global ServiceNow Partner who are looking to recruit a ServiceNow HR Manager.

With a network of offices, our client works with small start-ups to large multinationals across a wide array of industry sectors.  


The Role

As our Powered HR practice continues to grow our client are looking for an HR Process Lead with experience configuring ServiceNow HRSD. You will be working closely with clients from both HR and systems backgrounds, translating business requirements into a technical implementation. In addition to addressing HR needs by providing technical solutions based industry leading practice, you will be expected to: 

  • Develop lasting client relationships and actively build a professional network
  • Have experience implementing at least one ServiceNow HRSD application (e.g. Lifecycle Events), so you can bring your own observations of what worked well (or not so well) to client engagements
  • Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience
  • Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment
  • Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end to end solutions


The Person

You will have strong commercial acumen, a strong desire to learn and develop and be able to thrive in a fast-paced working environment.


  • Proven experience successfully delivering ServiceNow HRSD services
  • Strong functional understanding of ServiceNow HRSD product
  • Experience in HR transformation projects, leading workstreams and managing teams
  • Demonstrable knowledge of HR processes
  • Excellent stakeholder management skills
  • Experience with another HCM cloud product e.g. Oracle, Workday, SuccessFactors (desirable)
  • Comfortable with agile and waterfall methods of working
  • Excellent documentation, reporting and presentation skills
  • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information
  • Experience in a functional and/or technical role in a business or systems delivery environment preferably in the HR sector
  • Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.)
  • Strong Microsoft Office skills particularly Excel and PowerPoint
  • An awareness of key delivery methodologies, approaches and market trends in the industry
  • Fast learner with an ability to get up-to-speed in a short space of time
  • Experience of working effectively with client functional team representatives
  • Self-starter attitude and ability to work well within ambiguity


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