ServiceNow Technical Project Manager

Added: 8/5/2022

REF: 25047

Contract: Permanent

Location: virginia, District Of Columbia, United States

FTE - Hybrid - Arlington, VA

Salary: $150k - $190k

Clearance Level Must Be Able to Obtain: Public Trust

 

Our client, an award winning Elite ServiceNow Partner, are looking for a Project Manager with a technical background to join them in supporting their government, intelligence, and defense projects.

 

Responsibilities:

  • Managing a team of architects and admins onboarding and maintaining IT accounts.
  • Managing, planning and implementing ServiceNow while prioritizing and assigning out ServiceNow enhancement requests to improve ITSM, Asset, Change, Problem, and Problem processes.
  • Responsible for troubleshooting issues discovered in the system, and developing recommendations and solutions.
  • Being able to help the team technically when required.
  • Initiating onboarding and offboarding process, responsible for all reporting and supervision of contractor personnel.

 

Requirements:

  • 3+ years experience leading ServiceNow implementations
  • Hands-on experience with ServiceNow to assist with development tasks
  • Experience managing process improvement initiatives
  • Experience in Project Management, Scrum, and DevOps Frameworks

 

Desired Certifications:

Candidates must have or be willing to obtain:
  • ServiceNow Certified System Administrator
  • ServiceNow Micro Certifications: Project Portfolio Management, Performance Analytics, Agile and Test Management
 

For more information, please apply today!

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