ServiceNow Lead Developer

Frankfurt, Rheinland-Pfalz

ServiceNow - Developer

Contract

Job Title: ServiceNow Lead Developer (Contract)
Location: Remote (European Union)
Duration: 8 hours per week initially and can extend
Job Type: Contract

Our client, a global tech organization, are hiring an experienced ServiceNow Lead Developer to join their team for a contract position. The ideal candidate will have a strong background in ServiceNow development, with a particular focus on UI/UX design, Service Portal, and Employee Centre. The successful candidate will also lead and host workshops, providing guidance to team members and stakeholders on best practices for the ServiceNow platform.

Responsibilities

Lead the design, development and implementation of ServiceNow applications and modules, including Service Portal and Employee Centre.
Collaborate with cross-functional teams to create engaging, user-friendly and effective interfaces for ServiceNow applications.
Build and customize Service Portal widgets, themes and pages, ensuring they meet the needs of the business while maintaining a seamless user experience.
Leverage ServiceNow’s Employee Centre to streamline employee interactions, creating intuitive and efficient solutions for various internal services.
Host and lead workshops for internal teams and business stakeholders to share ServiceNow development knowledge, best practices and platform features.
Work closely with business analysts, project managers, and other stakeholders to gather requirements, manage expectations and deliver solutions that align with organizational needs.
Provide ongoing support for ServiceNow implementations, including troubleshooting and resolving technical issues, and ensuring smooth operations.
Stay up to date with the latest trends and best practices in ServiceNow development, UI/UX, and service delivery, and suggest improvements to optimize workflows and user experience.

Skillset

5+ years of experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, and UI/UX design.
Advanced knowledge of ServiceNow platform (Scripting, APIs, Service Portal widgets, and themes).
Strong experience with UI/UX principles and design for web and mobile applications.
Familiarity with ServiceNow’s Employee Center and its configuration.
Proficient in HTML, CSS, JavaScript, and AngularJS.
Experience with integrations and custom applications within ServiceNow.
Demonstrated ability to lead workshops, training sessions, and knowledge-sharing activities.
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
ServiceNow Certified Application Developer (CAD) or equivalent certifications are preferred.
Strong troubleshooting skills and the ability to think critically to solve complex problems.