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Our client, a Digital Transformation Services organization, is hiring a talented ServiceNow Certified Technical Architect to join their New York team on a contract basis. The successful candidate will lead the architecture and delivery of enterprise-scale ServiceNow solutions, partnering with clients throughout the full project lifecycle from solution design through implementation.


Responsibilities

• Lead the architecture, design and delivery of enterprise-scale ServiceNow solutions across ITSM, ITOM, ITAM, HAM, SAM, CSM and related modules.

• Design scalable, secure and high-performing ServiceNow architectures aligned with platform best practices and the Now Create methodology.

• Define technical roadmaps, enterprise architecture standards, integration strategies and platform governance.

• Architect complex integrations between ServiceNow and enterprise applications, including ERP, HRIS, monitoring tools and third-party systems.

• Drive CMDB, CSDM, Discovery, Service Mapping and Event Management initiatives to improve platform maturity and data integrity.

• Provide technical leadership, mentoring and architectural guidance to developers, administrators and delivery teams.

• Conduct solution design reviews, architecture assessments and code quality audits to ensure best practices are followed.

• Partner with clients and executive stakeholders to present technical solutions, architectural recommendations and strategic roadmaps.

• Support pre-sales activities, including solution design, technical estimations, RFP responses and client workshops.

• Ensure the ServiceNow platform remains secure, compliant, scalable and optimized through effective governance, upgrade planning, and performance management.

Skillset

• At least 10 years of experience within the IT industry, including at least 4 years in a ServiceNow Architecture role.

• ServiceNow Certified Technical Architect (CTA) certification is essential.

• Additional ServiceNow certifications, including CSA, CAD and CIS (ITSM, ITOM, HAM, SAM or CMDB/CSDM), along with experience leveraging ServiceNow AI capabilities, are highly desirable.

• Strong software engineering or application development background, with progression into ServiceNow Architecture.

• Proven experience designing and delivering enterprise-scale ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CSM, HAM or SAM.

• Strong technical expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Scripted REST APIs, Business Rules, ACLs and platform performance optimization.

• Deep understanding of CMDB, CSDM, Discovery, Service Mapping and enterprise architecture best practices.

• Experience working in a client-facing consulting environment, engaging with senior stakeholders and delivering strategic technical solutions.

• Demonstrated experience supporting pre-sales activities, including solution design, technical proposals, estimations and RFP responses.

• Excellent communication, stakeholder management and workshop facilitation skills.

Third-Party Risk & Compliance Specialist
Location: Cork (1 day per week onsite)
Job Type: 6-Month Contract


Our client, a leading Cybersecurity organization, is hiring an experienced Third-Party Risk & Compliance Specialist to join the team in Cork on a six-month contract. The successful candidate will support a critical operational resilience programme, driving supplier resilience, regulatory compliance and third-party risk remediation initiatives


Responsibilities

• Lead supplier exit strategy testing and oversee remediation activities to strengthen operational resilience.

• Perform third-party risk assessments, supplier onboarding reviews and ongoing risk reassessments.

• Drive supplier accountability by identifying risks and ensuring timely resolution of remediation actions.

• Support DORA compliance initiatives, including maintaining the Register of Information, reviewing supplier contracts and preparing governance reports.

• Collaborate with Information Security, Procurement, Legal and business teams to manage third-party risk and compliance.

• Assess compliance gaps and implement effective risk mitigation and remediation strategies.

• Contribute to the continuous improvement of third-party risk management and operational resilience frameworks.

Skillset

• At least 3 years' experience in Information Security, Operational Resilience, Third-Party Risk Management or GRC.

• Proven experience managing supplier risk, third-party assessments and operational resilience activities.

• Strong understanding of ISO 27001 and other security or compliance frameworks.

• Excellent stakeholder engagement and communication skills, with the ability to influence and challenge suppliers effectively.

• Demonstrated ability to drive remediation activities and manage risk mitigation initiatives.

• Experience operating independently within regulated or highly controlled environments.

• Exposure to DORA or similar regulatory requirements is highly desirable.

• Previous experience within financial services or another regulated industry is preferred.

• Relevant certifications such as CISM, CRISC, CISSP, or ISO 27001 Lead Implementer/Auditor are advantageous.

Freelance ServiceNow Developer / Tester
Location: Fully Remote
Job Type: Freelance / Contract


Our client, a leading global IT services and consulting organization, is hiring an experienced ServiceNow Developer / Tester to join their team on a fully remote freelance contract. The successful candidate will play a key part in delivering high-quality ServiceNow solutions, leveraging their expertise in automated testing, Agile methodologies and the ServiceNow platform to ensure successful project outcomes.


Responsibilities

• Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF).

• Configure and maintain ServiceNow Test Management 2.0 and Agile Development modules.

• Support Agile development teams by delivering comprehensive testing throughout the software development lifecycle.

• Identify, document, track and help resolve defects.

• Design, maintain and optimize automated test suites.

• Ensure platform quality by following ServiceNow testing and configuration best practices.

• Collaborate with developers and stakeholders to deliver high-quality platform enhancements.

Skillset

• Extensive hands-on experience with the ServiceNow platform.

• Strong expertise in ServiceNow Automated Test Framework (ATF).

• Experience with ServiceNow Agile Development and ServiceNow Test Management 2.0.

• Strong understanding of ServiceNow testing methodologies and QA best practices.

• Experience creating, maintaining, and executing automated test cases.

• Excellent analytical and problem-solving skills.

• Ability to work independently in a fully remote environment.

• Strong communication and stakeholder management skills.

• Experience working within Agile development teams.

Benefits

• Fully remote working.

• Flexible freelance contract.

• Competitive day rate.

• Immediate start available.

• Opportunity to work on enterprise-scale ServiceNow projects.

Our client, a leading US Entertainment company, is hiring an experienced ServiceNow Developer to join their team in New York City on a contract-to-hire basis. The successful candidate will be responsible for maintaining, enhancing and evolving the ServiceNow platform across multiple business units, ensuring it continues to meet business needs through scalable and effective solutions.


Responsibilities

• Administer and support four ServiceNow instances across ITSM, ITOM, SPM, SPO and Workflow Data modules.

• Maintain, optimize and enhance the ServiceNow platform in line with best practices and business requirements.

• Design, develop and implement scalable ServiceNow applications, workflows and platform enhancements.

• Partner with business stakeholders to gather requirements and translate them into effective technical solutions.

• Develop and maintain ServiceNow components including Business Rules, Script Includes, Client Scripts, UI Actions and Scheduled Jobs.

• Build and extend platform capabilities using Discovery, IntegrationHub and other ServiceNow technologies.

• Customise the ServiceNow user experience through UI Pages, UI Macros, HTML, CSS, and AngularJS.

• Develop and maintain integrations with third-party systems using REST, SOAP, AJAX, SSO/SAML, and Scripted Web Services.

• Troubleshoot platform issues, resolve defects and drive continuous improvements to performance and functionality.

• Collaborate with cross-functional teams to deliver high-quality ServiceNow solutions that support business objectives.

Skillset

• Bachelor's degree with at least 5 years' experience developing and administering the ServiceNow platform.

• Proven experience delivering enterprise-scale ServiceNow ITSM implementations.

• Strong expertise across ServiceNow modules including ITSM, ITOM, SPM and SPO.

• Hands-on experience developing with Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, ServiceNow APIs and client/server-side JavaScript.

• Experience integrating ServiceNow with third-party systems using REST, SOAP, AJAX, Scripted Web Services and SSO/SAML.

• Proficiency in scripting languages such as JavaScript, Python, Perl, Unix Shell or Windows Shell.

• ITIL Certification and ServiceNow Certified Implementation Specialist (CIS) is a plus.

• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent communication skills with the ability to engage effectively with both technical and business stakeholders.

• Experience gathering business requirements and translating them into scalable ServiceNow solutions.

Our client, an innovator in the insurance industry, is hiring a Security Operations Specialist to join their team in Dublin on a contract basis. The successful candidate will play a pivotal role in monitoring, investigating and responding to security incidents while supporting the continuous improvement of the organisation's overall security operations and cyber resilience.


Responsibilities

• Monitor, analyse and respond to security alerts and cyber security incidents.

• Perform alert triage, investigate potential threats and escalate incidents where appropriate.

• Support incident response activities, including containment, remediation and post-incident recovery.

• Carry out proactive threat hunting to identify and mitigate emerging security risks.

• Work closely with Security, IT and GRC teams, alongside external SOC and MDR partners.

• Enhance security monitoring capabilities, investigation procedures, documentation and operational playbooks.

• Contribute to vulnerability management activities and continuous security improvement initiatives.

• Support security reporting, compliance audits and operational resilience programmes.

Skillset

• At least 3 years of hands-on experience working within a Security Operations Centre (SOC) or Security Operations function.

• Proven experience monitoring, investigating and responding to security alerts and incidents.

• Strong experience working with SIEM platforms such as Rapid7 IDR, Microsoft Sentinel, Splunk or equivalent solutions.

• Solid understanding of Endpoint Detection and Response (EDR) technologies and best practices.

• Experience using Microsoft Defender for Endpoint and the wider Microsoft Security suite.

• Strong investigative skills with the ability to assess threats, document findings and support incident escalation.

• Experience collaborating with managed SOC or MDR providers is beneficial.

• Knowledge of phishing investigations, endpoint security, identity protection and proactive threat hunting.

• Previous experience working within financial services or another regulated industry is an advantage.  

• Familiarity with DORA and operational resilience frameworks is a bonus.