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Alldus International are seeking a highly motivated and experienced ServiceNow Business Process Consultant to work with an elite ServiceNow partner and support their ongoing projects focusing on HRSD and WSD.
Responsibilities
  • Business Process Analysis:
    • Conduct in-depth analysis of business processes and requirements, with a focus on HR Service Delivery (HRSD) and Workplace Service Delivery (WSD) on the ServiceNow platform.
    • Collaborate with stakeholders to understand current workflows and identify areas for improvement.
  • ServiceNow Implementation:
    • Lead the design and implementation of HRSD solutions, specifically within the Workplace Service Delivery (WSD) module on the ServiceNow platform.
    • Customize and configure ServiceNow modules to align with HRSD and WSD requirements.
  • Requirements Gathering:
    • Work closely with HR teams to gather and document business requirements for HRSD and WSD.
    • Translate business needs into actionable ServiceNow configurations and enhancements.
  • Process Optimization:
    • Design and implement process improvements to enhance efficiency and effectiveness in HR service delivery.
    • Collaborate with cross-functional teams to ensure optimized workflows across the organization.
  • Stakeholder Collaboration:
    • Engage with internal stakeholders, including HR, IT, and other relevant departments, to align solutions with organizational goals.
    • Foster strong relationships with business partners to ensure the successful implementation of ServiceNow solutions.
  • Training and Knowledge Transfer:
    • Provide training to end-users on HRSD and WSD processes within the ServiceNow platform.
    • Transfer knowledge to internal teams to enable them to support and maintain ServiceNow solutions.
  • Documentation:
    • Create and maintain comprehensive documentation for HRSD and WSD configurations, processes, and workflows.
    • Document best practices and guidelines for ServiceNow implementation within the HR domain.
  • Continuous Improvement:
    • Stay informed about the latest ServiceNow features and updates, particularly those related to HRSD and WSD.
    • Proactively identify opportunities for continuous improvement in HR service delivery processes.

Qualifications
  • Bachelor’s degree in business administration, Information Technology, or a related field.
  • Minimum of 7 years of experience as a ServiceNow Business Process Consultant.
  • Proven track record of HRSD implementation, with specific recent experience in the Workplace Service Delivery (WSD) module on ServiceNow.
  • Experience customizing and configuring ServiceNow modules to meet HR service delivery requirements.

Certifications (Preferred):
  • ServiceNow Certified Implementation Specialist – Human Resources (CIS-HR).
  • ServiceNow Certified Implementation Specialist – Service Mapping.

Rate: $75-$85
We are looking for a detail-oriented and experienced QA Analyst who specializes in ServiceNow to ensure the quality and reliability of our software solutions. The ideal candidate will have a strong background in quality assurance methodologies, testing processes, and a deep understanding of ServiceNow platform functionalities.
You will be embedded within an agile team supporting a DHS client who is implementing ServiceNow.
Responsibilities:
  • Collaborate with cross-functional teams to understand requirements and develop comprehensive test plans for ServiceNow implementations and enhancements.
  • Design, develop, and execute test cases, scripts, and procedures to ensure the quality and integrity of ServiceNow applications.
  • Conduct functional, regression, integration, and performance testing to identify and address software defects and performance bottlenecks.
  • Work closely with developers and product owners to troubleshoot issues, reproduce defects, and ensure timely resolution.
  • Utilize industry-standard QA tools and methodologies to streamline testing processes and enhance overall product quality.
  • Participate in agile development processes, sprint planning, and release management activities.
  • Provide regular status updates, reports, and metrics on testing progress and product quality to stakeholders.
Minimum Job Requirements:
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • 3+ years of experience in software quality assurance with a focus on testing ServiceNow applications.
  • 1+ years of ServiceNow platform functionalities, including incident management, change management, and service catalog.
  • 1+ years creating and executing test cases, test scripts, and test plans.
  • 1+ years of experience with automated testing tools such as Selenium, Jenkins, or similar.
  • US Citizenship is required (required by the federal government for this position).
  • Must be able to obtain Public Trust clearance
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)
Desired Skills:
  • Active DHS Public Trust
  • Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand.
  • Good understanding of basic system technologies as they relate to the project deliverables.
  • Ability to maintain project roadmaps.
  • Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.
This position will be working directly with stakeholders, serve as a Business and must be able to communicate effectively via phone and web conferencing as many stakeholders work remotely.
In addition to supporting all phases of the project, this position will also be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as marketing, and proposals.
Minimum Job Requirements:
  • 1+ years of experience in a fast-paced IT environment
  • 1+ years of experience with the ServiceNow Platform
  • 1+ years of business analysis experience
  • Ability to write and decompose user stories with clear acceptance criteria
  • US Citizen
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)
  • Desired Skills:
  • Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand.
  • Good understanding of basic system technologies as they relate to the project deliverables.
  • Ability to maintain project roadmaps.
  • Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.
  • Active DHS Public Trust

Join Us as a ServiceNow Business Consultant

Passionate about shaping digital transformation with ServiceNow? We're a top German partner seeking a skilled ServiceNow Business Consultant to innovate with us.

Position: ServiceNow Business ConsultantGermany (Hybrid/Remote options)

About Us: As a leading ServiceNow partner in Germany, we excel in optimizing workflows and enhancing experiences. Join us to empower businesses with ServiceNow.

Role: Drive strategic ServiceNow solutions that match client goals. Lead implementations, collaborating with cross-functional teams.

You:

  • Skilled ServiceNow Consultant with expertise in ITSM, ITOM, CSM, HRSD.
  • Customize and configure ServiceNow applications adeptly.
  • Translate tech talk for non-tech stakeholders.
  • German and English fluency.

What's On Offer:

  • 30 days holiday
  • Competitive salary and incentives.
  • Flexible work arrangements.
  • Empowering, inclusive company culture.
  • Professional development and certifications.

Apply: Share your CV and a note about your experience at ailsa@alldus.com with "Applying for ServiceNow Business Consultant" in the subject line.

Shape business futures with your ServiceNow prowess. Let's transform together.

Our client is a prominent IT Services and Consulting company dedicated to uniting cutting-edge technology and exceptional individuals for a greater purpose. Operating from over 40 offices worldwide, they empower global enterprises to undertake their digital transformation journey with unmatched scale and speed.


They are hiring a OneTrust Implementation Specialist on a contract basis to assume a key role in steering end-to-end implementation processes, ensuring exceptional service delivery to clients. The successful candidate will contribute a hands-on approach to implementation, collaboration, and innovation, actively advancing the company's digital transformation initiatives.



Responsibilities:

  • As a OneTrust Implementation Specialist, you will be responsible for driving end-to-end implementation processes, ensuring exceptional service delivery to clients.

  • You will serve as the beacon of excellence for the company, influencing the perception of their solutions positively.

  • Collaborate closely with the product team to develop ideas and concepts that arise during implementations.

  • Become a subject matter expert in specific OneTrust modules, offering guidance to junior colleagues and supporting team members new to the OneTrust platform.

  • Document processes and workflows in shareable formats for future reference and adoption.




Skillset:

  • Minimum of 3 years of OneTrust development experience, with a preference for OneTrust Certification.

  • Expertise in configuring and supporting DPIA/PIA/Data mapping/Vendor risk management, as well as Cookie Management solutions.

  • Proficiency in the design and configuration aspects of OneTrust.

  • Experience in developing privacy solutions within OneTrust, encompassing the design of complex assessment templates, workflows and incident/data attributes.

  • Ability to customize webforms, workflows, and integrations with other applications.

  • Hands-on experience conducting privacy assessments using OneTrust within a regulated environment.

  • Proven track record in successfully implementing, tuning and optimizing the user experience of OneTrust to align with organizational needs, ensuring an exceptional user experience.




If this sounds like the role for you, apply now in the link below or email your resume directly to dean@alldus.com for consideration.

Our client is an IT Services and Consulting firm focusing on advanced automation technologies. Supported by substantial R&D and transformative services, they boast a history of over thirty years, consistently delivering projects that are punctual, cost-efficient, and of exceptional quality to their clients.


They are hiring a talented ServiceNow Functional Consultant to offer adept guidance and aid in the client's ServiceNow implementation and developmental initiatives. The successful candidate should possess a minimum of a decade's experience in ServiceNow consulting, coupled with a robust comprehension of ITIL, ITSM, ITOM, GRC, SPM, and CMDB.


Responsibilities:

  • As a ServiceNow Functional Consultant, you will pearhead and assist in ServiceNow implementations and development, providing specialized guidance.

  • You will work closely with business stakeholders to convert requirements into precise technical specifications.

  • Tailor and set up the ServiceNow platform to harmonize with business objectives.

  • Create automated workflows and scripts to streamline processes and bolster efficiency.

  • Ensure strict adherence to industry standards such as ITIL, ITSM, ITOM, GRC, SPM, and CMDB.

  • Offer training and mentorship to team members on ServiceNow architecture and best practices.



Skillset:

  • A Master's Degree coupled with over a decade of experience in IT Consulting, specializing in ServiceNow for a minimum of seven years. 

  • ServiceNow certification is essential.

  • In-depth expertise in ServiceNow architecture, development, and optimal methodologies. 

  • Direct involvement with ServiceNow ITSM, ITOM, and associated applications. 

  • Proficiency in ITIL, GRC, SPM, and CMDB standards and workflows. 

  • Background in Business Analysis is a plus.

  • Understanding of enterprise-scale transformation initiatives. 



Interested? Apply now in the link below or email your resume directly to steven@alldus.com for consideration.