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Alldus is seeking a trained and certified ServiceNow Professional with experience in HR suite. All work will be completed in ServiceNow and will require experience with SDLC and PPM for all project status, requirements, story management and testing. Interacting daily within ServiceNow to Managing Customer Incidents and Request related to the build and implementation of ServiceNow Applications, Modules, etc.

Duties & Responsibilities
  • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
  • Deliver a high level of knowledge and customer service within the HR Suite
  • Explain the offerings available with ServiceNow HR Suite.
  • Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus
  • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
  • Apply Agile software development practices for customizations to the platform and applications
  • Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Effectively manage and execute high level tasks assigned via 'stories'
  • Assists junior analysts through project(s) lifecycles
  • Manages work against an often demanding timeline
  • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
  • Flexible and has the ability to manage multiple projects concurrently
Qualifications
Skills Required
  • Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
  • 5+ years of ServiceNow Development
  • HR Suite experience
  • Event Management, Discovery, Service Mapping and Orchestration
  • ServiceNow Admin (or higher) certifications desired (not required WITH equivalent experience)
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist
  • Background in either software development or IT Service management
  • Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
  • Understanding of Agile based approach to software development (SCRUM experience a plus)
  • Ability to work remotely and largely unsupervised, and to deliver to written requirements
  • Effective communication skills via verbal and non-verbal methods
  • Strong attention to detail
  • Problem solving ability
Physical Demands
  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Alldus are looking for ServiceNow ITOM Developers and consultants for long term remote contract opportunities.
  • ServiceNow implemention certifications is desired
  • ServiceNow Administrator certification is desired
  • 5 years of people and client management experience in a consultative environment
  • 3 years of experience with Agile methods such as Scrum and SAFe
  • Able to prove Strong experience as CMDB Business Analysts
  • Experience with trouble shoot customer issues, tickets and experience with creating stories for Agile sprints.
  • Advanced proficiency with user Agile story definition, acceptance criteria writing in addition to facilitating effective refinement sessions
  • Proven experience managing CMDB product backlogs
  • Ability to help clients with strategic vision definition and alignment
  • Must be curious to learn client’s business quickly
  • Excellent communication skills
  • Expert level knowledge on the ServiceNow CMDB and CIs.
  • Should understand CMDB Integrations with other ServiceNOw modules and relationships.
  • Understand ServiceNow CI class, attribute, and relationship properties for all CIs.
  • Translate customer requirements into stories and acceptance criteria and work with the development team or able to take on the development role when needed.
  • Real world work experience with ServiceNow CMDB tables, relationships and CSDM data model.
  • US Citizen or Green Card Holders Only

Alldus are in need of a ServiceNow Technical Consultant with HRSD experience. This is a 100% virtual, contract to hire or contract role.

 

 

Seeking a trained and certified ServiceNow Professional with experience in HR suite. All work will be completed in ServiceNow and will require experience with SDLC and PPM for all project status, requirements, story management and testing. Interacting daily within ServiceNow to Managing Customer Incidents and Request related to the build and implementation of ServiceNow Applications, Modules, etc.

 

Duties & Responsibilities

  • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
  • Deliver a high level of knowledge and customer service within the HR Suite
  • Explain the offerings available with ServiceNow HR Suite.
  • Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus
  • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
  • Apply Agile software development practices for customizations to the platform and applications
  • Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Effectively manage and execute high level tasks assigned via 'stories'
  • Assists junior analysts through project(s) lifecycles
  • Manages work against an often demanding timeline
  • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
  • Flexible and has the ability to manage multiple projects concurrently

Qualifications

Skills Required

  • Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
  • 5+ years of ServiceNow Development
  • HR Suite experience
  • Service Portal experience
  • ServiceNcow Certified System Administrator
  • ServiceNow Certified Implementation Specialist
  • Background in either software development or IT Service management
  • Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
  • Understanding of Agile based approach to software development (SCRUM experience a plus)
  • Ability to work remotely and largely unsupervised, and to deliver to written requirements
  • Effective communication skills via verbal and non-verbal methods
  • Strong attention to detail
  • Problem solving ability

Physical Demands

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Alldus is currently working with a consultancy partnered with a healthcare client, looking to add to their ServiceNow ITOM/IRM practice.

Role/Responsibilities:
  • Support the development and configuration on various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), Reporting/Performance Analytics Design and develop and configure workflows, forms, Develop Custom Scoped Apps
  • Follow ServiceNow best practices (including scripting, security, implementation)
  • Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
  • Create/Develope functional testing approach, test cases and documentation
  • Create and maintain security access using ACLs via advanced scripts, roles, and conditions
  • Designs, codes, and tests technical solutions for ServiceNow implementations
  • Creates and maintains supporting system documentation for solutions and platform configurations
  • Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
  • Identify system deficiencies and recommend solutions
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Ensure tool configuration consistency across development, testing, and production environments
  • Participate in ongoing production support and end user support of custom ServiceNow applications
  • Ability to efficiently and appropriately estimate work effort requirements
  • Provide shift flexibility to required business needs such as: performing upgrade maintenance on weekends
  • $65-$75 per hour
Alldus International Recruitment are actively recruiting ServiceNow Developers within the ITSM space to help support a global partner expand their ServiceNow practice. This position is 100% remote.

Responsibilities
  • Lead ServiceNow integrations and orchestration activities, partnering with business partners and technical teams for implementation
  • Perform ServiceNow implementation tasks including but not limited to configuration, integration, orchestration, and custom application development
  • Communicate ServiceNow process, operations, and capability information to all levels of management effectively
  • Work with users to identify and refine business requirements and workflows
  • Provide configuration options to meet specific requirements identifying respective pros and cons for each option
Requirements
  • Minimum of 5 years ServiceNow experience required
  • Hands on end-to-end implementation and integration experience required
  • ServiceNow Certified System Administrator Certification required
  • Leadership experience required
  • US Citizen or Green Card Only
Pay range: $60-$75/hour



 

Responsibilities

  • Applies in-depth knowledge of programming techniques.
  • Creates test transactions, run tests finds errors, and confirms programs.
  • Meets specifications as presented by the customer.
  • Defines errors in customers’ application programs and technically revises/fixes programs via customer approval processes.
  • Oversee and give direct leadership to the support team.

Qualifications

Required Experience

  • Bachelor’s degree
  • 4 years of experience in ServiceNow development
  • ServiceNow Certified Implementation Specialist - Customer Service Management (CSM)Obtain and maintain certification corresponding to Information Assurance Management Level I (IAM I). For IAM Level I, they must have one of the following: CAP, CND, Cloud+, GSLC, Security+ CE, HCISP