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ServiceNow Engineer ITOM
$160,000
The ServiceNow Engineer will be responsible for the development and design of the ITOM module within the ServiceNow platform. The ideal candidate will have a solid technical background with great customer/client-facing experience.
Responsibilities
- Working alongside stakeholders/team members on process flow analysis/process redesign.
- Managing and configurating the ITOM modules.
- Performing advanced development on the ServiceNow platform/Service Catalog.
- Creating and maintaining Service Catalog items which require complex development and knowledge.
- Solid knowledge of Javascript, Angular & Python.
- Experience with; Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, Service Portal.
Qualifications
- 5+ years of ServiceNow Development experience.
- Knowledge of the ITOM modules, experience with Discovery and Mapping.
- 2+ years experience working with JavaScript.
- Ability to multi-task, organize, and prioritize work.
- ServiceNow CSA, CAD, CIS.
This position comes with a competitive salary package, including a performance bonus, Health, Dental and Vision insurance, 401K and of course a remote working environment.
Senior ServiceNow Developer - $160,000
The Senior ServiceNow Developer will be responsible for the development and design of custom apps within the ServiceNow platform. The ideal candidate will have a solid technical background with great customer/client-facing experience.
Responsibilities
- Working alongside stakeholders/team members on process flow analysis/process redesign.
- Performing advanced development on the ServiceNow platform/Service Catalog.
- Creating and maintaining Service Catalog items which require complex development and knowledge.
- Solid knowledge of Javascript, Angular & Python.
- Experience with; Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, Service Portal.
Qualifications
- 5+ years of ServiceNow Development experience.
- 2+ years experience working with JavaScript.
- Ability to multi-task, organize, and prioritize work.
- ServiceNow CSA, CIS.
This position comes with a competitive salary package, bonus, 4 Weeks PTO, Health, Dental and Vision cover, 401K Plan and of course a remote working environment.
Notre Client :
Alldus recrute des développeurs pour le compte d’un de nos partenaires spécialisé dans le déploiement et la maintenance de tous les modules ServiceNow, aussi bien pour les départements informatiques que pour les autres équipes Business de leurs clients.
La diversité de leurs comptes vous permettra d’acquérir de l’expérience dans des secteurs variés de types industriels, fournisseurs de services, Télécom, BTP ainsi que dans le public, que ce soit au niveau national ou international.
Les fondateurs de cette société ont eux-mêmes occupés la plupart des postes en interne dans leurs postes précédents ; leurs expériences en tant qu’utilisateurs de la plateforme ServiceNow leur confère aujourd’hui le vécu terrain nécessaire pour comprendre les contraintes et avantages de la solution ServiceNow et ainsi offrir les meilleures solutions et un accompagnements de proximité de leurs clients.
Une attention particulière est porté aux ambitions de leurs employés, vous bénéficierez ainsi de formations et un accompagnement individualisé pour passer les certifications ServiceNow nécessaires pour développer votre carrière!
Dans ce contexte, notre client souhaite recruter de nouveaux talents pour rejoindre leur équipe ServiceNow.
Poste : Développeur
Localisation – IDF (hybrid)
Contrat – CDI
Votre profil - le must have :
- 2 ans d’expérience en tant que développeur sur ServiceNow minimum
- Vous avez un niveau de Français de niveau bilingue (oral & écrit)
- Vous êtes à l’aise pour vous exprimer en anglais (oral & écrit)
Next steps :
- Si vous souhaitez en savoir plus et disposez des expériences ci-dessus, contactez-moi !
- D’autres postes seront à pourvoir prochainement chez notre Client, si vous avez de l’expérience sur ServiceNow à un niveau junior comme sénior, contactez-moi également pour faire un point.
- Alldus pourra également vous proposer d’autres postes selon vos expériences et ambition, je vous encourage donc à prendre contact avec moi (même si vous ne correspondez pas tout à fait au profil recherché sur cette annonce).
Bonne journée !
Mes coordonnées :
+33 2 56 83 50 07
Responsibilities:
- Develop custom applications and service portal solutions within the ServiceNow platform.
- Collaborate with other developers and stakeholders to design, develop, and implement complex solutions on the ServiceNow platform.
- Provide technical leadership and guidance to junior developers on the team.
- Develop and maintain technical documentation, including design documents, testing plans, and user manuals.
- Participate in code reviews to ensure high-quality code and adherence to best practices.
- Work with business stakeholders to gather requirements and design solutions that meet their needs.
- Implement integrations with other systems using REST API, SOAP API, and other integration methods.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 5 years of experience as a ServiceNow developer.
- Strong experience with custom application development and service portal solutions within the ServiceNow platform.
- Experience with JavaScript, HTML, CSS, and other web development technologies.
- Strong understanding of ServiceNow architecture and design principles.
- Excellent analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
Rate: $70-$85p/h



As a ServiceNow Service Mapping Specialist, you will be responsible for designing, developing, and maintaining Service Mapping solutions within the ServiceNow platform. You will work closely with stakeholders to understand their business requirements and create customized Service Mapping solutions that align with their needs. You will also be responsible for integrating Service Mapping with other ServiceNow modules and third-party tools as needed.
Key Responsibilities:
- Design and develop customized Service Mapping solutions that meet business requirements and align with best practices.
- Configure and maintain Service Mapping within the ServiceNow platform, including discovery patterns, sensors, and probes.
- Collaborate with stakeholders to understand their business needs and create customized Service Mapping solutions that align with those needs.
- Integrate Service Mapping with other ServiceNow modules and third-party tools as needed.
- Develop and maintain Service Mapping documentation, including discovery maps, dependency maps, and service maps.
- Provide ongoing support and troubleshooting for Service Mapping issues.
- Stay up-to-date on Service Mapping best practices and industry trends.
- Assist with ServiceNow upgrades, including testing and implementing new features and functionality.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3+ years of experience in ServiceNow Service Mapping development and administration.
- Strong understanding of Service Mapping concepts, including discovery patterns, sensors, and probes.
- Experience designing and developing Service Mapping solutions that align with business requirements.
- Knowledge of ServiceNow scripting languages (JavaScript, GlideRecord, etc.) and ServiceNow integration technologies (REST, SOAP, etc.).
- Familiarity with ITIL and ITSM best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
Preferred Qualifications:
- ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) in Service Mapping certification.
- Experience with ServiceNow Discovery and/or ServiceNow CMDB.
- Familiarity with network protocols and topologies.
- Experience with Agile development methodologies.
- Knowledge of cloud technologies and their impact on Service Mapping.



Key Responsibilities:
- Design, develop, and maintain custom HAM workflows, asset models, and integrations using the ServiceNow platform.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Implement and configure HAM processes in ServiceNow, including software and hardware asset management, procurement, and lifecycle management.
- Develop and maintain ServiceNow scripts, business rules, and UI policies to support HAM functionality.
- Create and maintain ServiceNow reports and dashboards to support HAM reporting and analytics.
- Manage and maintain ServiceNow HAM-related data, including asset records, software licenses, and maintenance contracts.
- Provide ongoing support for HAM-related issues and helpdesk tickets.
- Maintain a high level of technical expertise in ServiceNow HAM best practices and industry trends.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3+ years of experience in ServiceNow HAM development and administration.
- Experience in designing and implementing HAM workflows, asset models, and integrations in ServiceNow.
- Knowledge of ServiceNow scripting languages (JavaScript, GlideRecord, etc.) and ServiceNow integration technologies (REST, SOAP, etc.).
- Familiarity with ITIL and ITSM best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
Preferred Qualifications:
- ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) in HAM certification.
- Experience with ServiceNow Discovery and/or ServiceNow CMDB.
- Experience with software asset management and license compliance.
- Familiarity with hardware asset management best practices and industry trends.
- Experience with Agile development methodologies.