search jobs

ServiceNow GRC Developer - Business Continuity Management
Location: Remote (1–2 hour time difference from client)
Contract: Approx. 3 days/week (flexible)


Our client, a global tech organization, are hiring an experienced ServiceNow GRC Developer to join the team remotely on a part-time contract. The successful candidate will utilize their skills in the Risk module, specifically within Business Continuity Management (BCM) as part of GRC (Governance, Risk and Compliance) for a leading client in the banking industry.


Responsibilities

• Translate business requirements into BCM user stories for the SBPC (ServiceNow Business Process Consultant) team to configure.
• Collaborate with stakeholders to support BCM workshops as needed.
• Provide guidance on best practices within the ServiceNow Risk and BCM framework.

Skillset

• Proven experience delivering ServiceNow GRC/Risk projects, with a focus on BCM implementation.
• Ability to develop functional user stories aligned with ServiceNow best practices.
• Strong client-facing and communication skills in English.
• Available to work within a 1–2 hour time zone overlap.

If you are interested or would like to learn more, please get in touch - ailsa@alldus.com.

ServiceNow ITSM Developer and Admin
Location: Remote
Contract: 6 months, likely to extend
Start Date: ASAP


Our client, a leading European organization, is hiring a ServiceNow ITSM Developer & Admin on an initial six-month contract to joint heir team remotely. The successful candidate will play a key role in enhancing and optimising the ServiceNow platform, with a focus on ITSM modules, dashboard development and performance analytics.


Responsibilities

• Develop, design and provide ongoing support for ITSM modules within the ServiceNow platform.

• Maintain and enhance the Configuration Management Database (CMDB) to ensure accuracy and efficiency.

• Create effective and insightful Performance Analytics dashboards to drive data-informed decisions.

• Assist with configuration, customisation and administration of the ServiceNow environment.

• Work closely with internal stakeholders and end-users to understand requirements and deliver solutions.

• Proactively suggest improvements to optimise platform performance and functionality.

Skillset

• Demonstrated practical experience in developing and managing ServiceNow ITSM solutions.

• In-depth expertise in Configuration Management Database (CMDB) management, Performance Analytics and dashboard design.

• ServiceNow Certified System Administrator (CSA) certification is mandatory.

• Certified Application Developer (CAD) certification is a plus.

• Strong communication skills, with the ability to collaborate effectively across multiple teams.

• French language skills are a plus.

Our client, a leading IT Services and Consulting firm, are hiring a ServiceNow Portal Developer to join the team in Maryland on a contract basis. The successful candidate will be part of a high-impact project focused on building advanced portal solutions using UI Builder, custom widgets and real-time integrations, all in support of mission-critical workflows.



Responsibilities

• Design and implement custom ServiceNow widgets using both client-side and server-side JavaScript.

• Create and refine pages and workspaces in UI Builder, applying advanced component and data resource techniques.

• Utilise web components within UI Builder to develop responsive, reusable UI elements.

• Configure and support catalog items, record producers, Glide APIs, business rules and scripts to optimise service functionality.

• Play a key role in shaping portal architecture, prioritising user experience, performance and scalability.

Skillset

• Active Secret clearance required; TS/SCI holders highly desirable.

• Proven expertise in JavaScript development on both the client and server sides within the ServiceNow platform.

• Extensive hands-on experience with custom widgets, widget controllers and the ServiceNow widget editor.

• Strong grasp of UI Builder functionality and the use of web components for dynamic interface design.

• Well-versed in configuring catalog items and working within the broader ServiceNow scripting environment.

• Develop and customize solutions within the ServiceNow platform.
• Collaborate with the Solution Architect on design and implementation.
• Work across key ITSM modules such as Incident, Problem, CMDB.
• Integrate with external systems using APIs.
• Ensure adherence to platform best practices and client security standards.

• Proven experience as a Senior ServiceNow Developer.
• Strong knowledge of ITSM modules: Incident, Problem, CMDB.
• Understanding of ServiceNow APIs and integration approaches.
• Experience working in regulated environments (banking/finance preferred).
• Comfortable working remotely within Switzerland.

• Candidate must be in Switzerland (remote work from outside Switzerland is not possible).
• Initial IT setup must be done onsite in Zurich.
• Flexible working arrangement, with an average of 60% allocation.

• Engage actively in technical planning and requirements gathering sessions.
• Design, develop, test, debug and document software solutions.
• Maintain compliance with established development processes and industry standards.
• Build and deploy applications on the ServiceNow platform, specialising in SPM and ITSM modules.
• Collaborate and communicate effectively with colleagues of varying skill levels to achieve project goals.

• Bachelor’s degree in Management Information Systems, Computer Science, Engineering or similar.
• Minimum of 5 years of hands-on ServiceNow development experience.
• Proven expertise implementing multiple SPM modules, including Demand, Strategy & Goal Setting, Capacity Planning and Project Management.
• Strong experience configuring ITSM modules such as Incident, Request, Problem and Change Management, including Major Incident knowledge.
• Solid understanding of CMDB (Configuration Management Database).
• Proficiency with Glide API and JavaScript on the ServiceNow platform.
• Experience integrating ServiceNow with external systems using REST and SOAP APIs.
• Skilled in creating dashboards and reports with Performance Analytics and Platform Analytics.

Senior ServiceNow Developer (CSM/FSM)
Location: Remote in the United States
Employment Type: Contract


Our client, a leading ServiceNow partner, are hiring a Senior ServiceNow Developer to join their team remotely on a contract basis. The successful candidate will leverage their expertise in Customer Service Management (CSM) and Field Service Management (FSM) to deliver enterprise-grade solutions, drive technical execution, as well as mentor team members within an Agile environment.


Responsibilities

• Configure and tailor ServiceNow CSM and FSM modules across on-premise, cloud and hybrid environments.

• Design and implement secure, scalable, and high-performance solutions that elevate customer and field service operations.

• Build and maintain integrations with external systems using REST, SOAP, Integration Hub and other APIs.

• Develop and refine automated workflows, business rules, client scripts, UI policies and other components to drive operational efficiency.

• Work within Agile/Scrum teams, actively participating in sprint planning, daily stand-ups and retrospectives.

• Lead technical code reviews, mentor junior developers and promote best practices in CSM and FSM development.

• Translate business requirements into actionable technical solutions through stakeholder collaboration and discovery workshops.

• Collaborate with IT operations and process owners to gather, validate and prioritize user stories.

• Create and maintain thorough documentation for configurations, customizations and system integrations.

• Ensure all solutions comply with ITIL standards, internal governance policies and regulatory requirements.

Skillset

• Bachelor’s degree in Computer Science, IT or similar.

• Minimum of 5 years of ServiceNow development experience, with at least 3 years focused on CSM and/or FSM.

• Proven track record delivering complex ServiceNow implementations and integrations.

• ServiceNow Certified System Administrator (CSA) and two Certified Implementation Specialist (CIS) certifications required.

• ServiceNow Certified Application Developer (CAD) required or ability to obtain within 6 months.

• Strong proficiency in JavaScript, Glide API and ServiceNow scripting (Business Rules, Script Includes, Client Scripts).

• Hands-on expertise with ServiceNow CSM and/or FSM modules.

• Experience integrating ServiceNow with external systems using REST, SOAP and APIs.

• Familiarity with Agile/Scrum methodologies and tools such as Jira and ServiceNow Agile Development.

• Excellent problem-solving skills and ability to communicate technical concepts clearly to stakeholders.