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ServiceNow Developer
Location: Remote
Languages: English (German is bonus)


Our client, a leading consulting company focused in Digital Transformation,  are hiring a ServiceNow Developer to join their team remotely on a contract basis. The successful candidate will enhance ServiceNow HRSM by automating HR processes, customizing the HR module and developing custom widgets for the Service Portal.


Responsibilities

• As the ServiceNow Developer, you will work on HR Service Management such as HR Services, Lifecycle Events, Employee Service Center, Service Portal, Integration PeopleSoft.

• You will be involved in automation of various processes within HR department, including Card Management, Compensation, Benefits and Workforce Administration.

• Service Portal development including custom widgets for navigation, landing pages, managing favourites and AI Search results

• Configuration, customization and enhancement of the ServiceNow HR module according to the company's specific requirements.

• Development and implementation of customized workflows, forms, and notifications to efficiently support HR processes

• Integration of the ServiceNow HR module with other systems and data sources to ensure seamless data exchange

• Diagnose and troubleshoot system errors and technical issues in collaboration with other team members and stakeholders

 
Skillset

• Several years of experience in ServiceNow development, particularly in the HR module.

• Extensive knowledge of configuring, customizing and extending ServiceNow modules, ideally with a focus on the HR module

• Understanding of HR processes and requirements, especially in the context of a large enterprise

• Experience integrating ServiceNow with other systems and data sources

• Strong knowledge of troubleshooting issues in ServiceNow

• Strong communication skills and ability to explain technical concepts to non-technical stakeholders in an understandable manner

• Ability to work in a team and collaborate effectively in an agile environment

If you are interested, please get in touch by emailing  brogan@alldus.com or apply in the link below.

Job Title: Contract ServiceNow Developer (Fluent in German)
Location: Aachen, Germany
Duration: 6 month contract


Our client, a leading Elite ServiceNow partner, are hiring a German-speaking ServiceNow Developer to join their team on a six-month contract. The successful candidate will be responsible to develop and customize applications and workflows on the ServiceNow platform.


Responsibilities

• Develop and customize applications and workflows on the ServiceNow platform.

• Integrate third-party systems and troubleshoot issues.

• Collaborate with stakeholders to improve ServiceNow processes.

Qualifications:

• Fluent in German (written and spoken) is a must.

• Proven ServiceNow development experience, including ITSM/ITOM.

• Strong JavaScript, HTML/CSS, API skills.

• ServiceNow Developer certification is a plus.

Interested? Send your resume to brogan@alldus.com or apply via the link below.

Our client is a global IT service provider and they are hiring an experienced ServiceNow Developer with expertise in Customer Service Management (CSM) to join the team in New Jersey. The successful candidate will be interacting daily within ServiceNow to Managing Customer Incidents and Request related to the build and implementation of ServiceNow Applications, Modules and more.


Responsibilities

• As a ServiceNow CSM Developer, you will be responsible for to design, develop, and implement ServiceNow CSM solutions based on business requirements.

• Configure workflows, forms, and service portals to optimize the customer service experience.

• Customize CSM features, including case management, customer portals, and integrations.

• Collaborate with stakeholders to gather technical requirements and provide tailored solutions.

• Develop and maintain Service Catalogs, Knowledge Management, and related CSM functionalities.

• Integrate third-party applications and systems with ServiceNow to enhance functionality.

• Conduct system testing, troubleshooting, and performance tuning for CSM modules.

• Provide ongoing technical support and maintenance for the ServiceNow CSM environment.

Skillset

• At least three years of experience as a ServiceNow Developer, with a focus on CSM implementations.

• Strong understanding of ServiceNow platform architecture and best practices.

• Proven experience in configuring and customizing the CSM module, including case management, customer portals, and knowledge management.

• Hands-on experience with ServiceNow Scripting, including JavaScript, and API integrations.

• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.

• Experience with Agile development methodologies.

• ServiceNow Certified System Administrator (CSA) or Certified Application Developer preferred.

• Prior experience in remote contract roles or working with teams in a distributed environment is a plus.

Our client is an innovative business consulting firm seeking an experienced ServiceNow Developer to join their team remotely within the U.S. on a contract basis. The successful candidate will play a crucial role in supporting ongoing implementation projects with U.S. Federal Government agencies.


Responsibilities

• As the ServiceNow Developer, you will develop and configure solutions on the ServiceNow platform while following industry best practices.

• You will translate functional and technical requirements into implementation stories for system activation and enhancements.

• Provide technical architecture solutions for Federal clients, considering process design and ServiceNow standards.

• Collaborate in the creation and maintenance of ServiceNow technical best practices and standards.

• Participate in Communities of Excellence, offering mentoring, implementation support and driving continual improvement.

• Contribute to the continuous improvement of global delivery processes and the ITSM practice portfolio.

Skillset

• U.S. Citizenship is required due to U.S. Federal Government regulations.

• Bachelor's or Master’s degree in Information Systems, Computer Science or similar.

• At least eight years of IT experience, including a minimum of three years in deploying and configuring ServiceNow IT workflows.

• Demonstrated expertise in consulting, leading ITSM solution development and delivery.

• Experience with migrating and managing releases of the ServiceNow platform.

• Strong capability to advise clients on industry best practices for ServiceNow modules.

• Skilled in creating and maintaining reports and metrics on the ServiceNow platform.

• Experienced in ITIL, project management and coordinating multiple IT workflows.

• Certified ServiceNow Administrator and Implementation Specialist is a plus. 

Interested? Apply Now in the link below.

ServiceNow Business Process Consultant – SAM/HAM
Contract 12 months
Remote (Arizona Time Zone, USA)


Alldus has partnered with a global IT service provider who have a global client-base, providing world-class strategic IT leadership and IT operational support. The client is looking for a ServiceNow Business Process Consultant to join their ever-growing team. The successful candidate will join a high-performing team, responsible for delivering process improvement for their clients. Good to have financial experience.



Responsibilities

• Develop and maintain a strong working relationship with clients and understand their business challenges and propose optimal solutions.

• In-depth knowledge of SAM and HAM.

• Conduct comprehensive needs analyses to understand client requirements.

• Establish project specifications and identify appropriate solutions to address business challenges.

• Gather and analyse business data using industry-specific knowledge.

• Gain insights into the client's business organization and operational structure.

• Lead business process definition, re-engineering, improvement, and gap analysis workshops with key client sponsors and stakeholders.

• Guide clients on best practices and ensure alignment with their business objectives.

• Manage and communicate process and business requirements to the delivery team.

• Ensure proposed solutions align with client expectations and requirements.

• Provide support, training, and mentoring to team members to enhance their skills and knowledge.

Skillset

• Bachelor’s degree in business administration, Management Information Systems or related

• Certified ServiceNow Administrator, Application Developer, Implementation Specialist (CSA, CAD, CIS); Certified Implementation Specialist – ITSM, CSM, ITAM (preferred).

• ITIL v3 or v4 Certification, preferred.

• Business Process Management (BPM) training/certification, preferred.

• Agile Scrum Master Business Process Management (BPC) training/certification (plus)

• 5 years’ ServiceNow experience in process definition, improvement, and re-engineering

• 5 years’ ServiceNow experience in developing requirements documentation, project artifacts, and process documents.

• 2 years’ recent ServiceNow experience as part of multiple implementation projects; experience in process definition and improvement; demonstrated experience developing requirements, creating Agile Stories, project artifacts, workshop templates, etc.

• Proven experience in communicating complex ideas with stakeholders and building collaborative relationships.

• Experience in process analysis competencies

• Experience with ServiceNow platform technologies.

 
If this sounds like the role for you, apply now in the link below or email your resume directly to rhiannon@alldus.com for consideration.