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Senior ServiceNow Developer (CSM/FSM)
Location: Remote in the United States
Employment Type: Contract


Our client, a leading ServiceNow partner, are hiring a Senior ServiceNow Developer to join their team remotely on a contract basis. The successful candidate will leverage their expertise in Customer Service Management (CSM) and Field Service Management (FSM) to deliver enterprise-grade solutions, drive technical execution, as well as mentor team members within an Agile environment.


Responsibilities

• Configure and tailor ServiceNow CSM and FSM modules across on-premise, cloud and hybrid environments.

• Design and implement secure, scalable, and high-performance solutions that elevate customer and field service operations.

• Build and maintain integrations with external systems using REST, SOAP, Integration Hub and other APIs.

• Develop and refine automated workflows, business rules, client scripts, UI policies and other components to drive operational efficiency.

• Work within Agile/Scrum teams, actively participating in sprint planning, daily stand-ups and retrospectives.

• Lead technical code reviews, mentor junior developers and promote best practices in CSM and FSM development.

• Translate business requirements into actionable technical solutions through stakeholder collaboration and discovery workshops.

• Collaborate with IT operations and process owners to gather, validate and prioritize user stories.

• Create and maintain thorough documentation for configurations, customizations and system integrations.

• Ensure all solutions comply with ITIL standards, internal governance policies and regulatory requirements.

Skillset

• Bachelor’s degree in Computer Science, IT or similar.

• Minimum of 5 years of ServiceNow development experience, with at least 3 years focused on CSM and/or FSM.

• Proven track record delivering complex ServiceNow implementations and integrations.

• ServiceNow Certified System Administrator (CSA) and two Certified Implementation Specialist (CIS) certifications required.

• ServiceNow Certified Application Developer (CAD) required or ability to obtain within 6 months.

• Strong proficiency in JavaScript, Glide API and ServiceNow scripting (Business Rules, Script Includes, Client Scripts).

• Hands-on expertise with ServiceNow CSM and/or FSM modules.

• Experience integrating ServiceNow with external systems using REST, SOAP and APIs.

• Familiarity with Agile/Scrum methodologies and tools such as Jira and ServiceNow Agile Development.

• Excellent problem-solving skills and ability to communicate technical concepts clearly to stakeholders.

ServiceNow Developer (UX Design & Service Portal)
2 Days/Week | 3-Month Contract | Likely Extension
Remote (EU-Based Only) | German Speaking Required


Our client, a ServiceNow Elite Partner, is hiring a German-speaking ServiceNow Developer for a part-time project focused on UX design and Service Portal enhancements.


Responsibilities

• Design, develop, and optimize ServiceNow Service Portals with a strong emphasis on user experience
• Build and customize widgets, implement responsive layouts, and create modern UI components.
• Collaborate on UX design improvements and best practices.

Skillset

• Proven hands-on experience in ServiceNow development, particularly in Service Portal.
• Strong proficiency in JavaScript, HTML, CSS and AngularJS.
• Demonstrated UX/UI design expertise and understanding of responsive web design.
• Fluent in German (spoken and written).
• EU-based and available to work 2 days per week.

Start ASAP. Great opportunity for a freelancer looking for a stable, long-term client.


Interested? Apply below or send your latest CV to nicola@alldus.com 

Senior ServiceNow Developer (CIS - HAM & CIS - SAM Required)
Location: Remote in the United States
Job Type: Contract


Our client, a leading Consultancy and ServiceNow Partner, are hiring a highly skilled ServiceNow Developer to join the team remotely, The successful candidate will be responsible to lead the design, development and implementation of cutting-edge solutions on the ServiceNow platform.



Responsibilities

• Lead the development and configuration of ServiceNow applications with a focus on Hardware Asset Management (HAM) and Software Asset Management (SAM).

• Design and implement custom applications and integrations within the ServiceNow platform.

• Translate business requirements into technical solutions aligned with platform best practices.

• Collaborate with stakeholders, product owners and IT teams to deliver high-quality solutions.

• Optimize and maintain existing HAM/SAM modules, ensuring compliance and performance.

• Guide and mentor junior developers and contribute to the overall architecture strategy.

Skillset

• Certified Implementation Specialist – HAM (CIS-HAM).

• Certified Implementation Specialist – SAM (CIS-SAM).

• At least 5 years of experience as a ServiceNow Developer, with strong expertise in ITAM, ITSM and platform architecture.

• Deep understanding of ServiceNow best practices, scripting (JavaScript, Glide) and integrations (REST/SOAP APIs).

• Demonstrated experience implementing and maintaining HAM and SAM modules in enterprise environments.

• Strong problem-solving skills and ability to lead complex technical projects.

• Additional ServiceNow certifications (e.g.  CSA, CAD, ITSM) is a bonus.

• Experience with CMDB, Discovery, and integrations with external asset systems.

• Familiarity with Agile/Scrum methodologies.

Senior ServiceNow Developer (CIS - CSM Required)
Location: New York/Remote
Job Type: Contract


Our client, a global consultancy and ServiceNow implementation partner, are hiring a Senior ServiceNow Developer to join the team remotely. The successful candidate will lead the design and delivery of Customer Service Management (CSM) solutions that drive real business impact.


Responsibilities

• Lead the development, customization and configuration of the ServiceNow CSM module to support complex business needs.

• Collaborate with business analysts and stakeholders to translate customer service requirements into scalable ServiceNow solutions.

• Build and optimize customer portals, case management workflows and knowledge management features.

• Develop and maintain integrations between ServiceNow and external systems (CRM, ERP etc.).

• Ensure the platform is aligned with ServiceNow best practices, including governance, security and performance.

• Mentor junior developers and contribute to platform strategy and design discussions.

 

Skillset

• Certified Implementation Specialist – CSM (CIS-CSM) is required.

• Minimum of five years of experience as a ServiceNow Developer with significant hands-on experience in CSM implementations.

• Strong understanding of CSM data models, workflows, and portal configuration.

• Proficiency in JavaScript, Flow Designer, Business Rules, and ServiceNow APIs (REST/SOAP).

• Proven track record of delivering robust customer service solutions in enterprise environments.

• Additional ServiceNow certifications (e.g. CSA, CAD, ITSM) is a plus.

• Experience with Virtual Agent, Performance Analytics, or ServiceNow Customer Portal customization is a bonus.

• Knowledge of Agile/Scrum methodologies and DevOps tooling.

Job Opportunity: ServiceNow Project Manager (Bilingual English/French)
Location: Canada (100% Remote)
Contract: 1 Year
Experience: Minimum 3 years in ServiceNow, at least 8 years as a Project Manager

Our client, a leading IT Services company, are hiring a ServiceNow Project Manager fluent in both English and French to lead and manage ServiceNow projects. The successful candidate will have extensive experience managing projects within the ServiceNow ecosystem and a strong background in project management methodologies.


Responsibilities

• Lead and deliver ServiceNow projects on time and within scope.

• Manage project teams and collaborate with stakeholders across various departments.

• Oversee implementation and integration across main ServiceNow modules.

• Ensure clear communication in both English and French throughout the project lifecycle.

• Manage risks, issues and change requests effectively.

Skillset

• Minimum 3 years of hands-on experience working with ServiceNow platform.

• At least 8 years of proven experience as a Project Manager.

• Strong knowledge across core ServiceNow modules (e.g. ITSM, ITOM, HRSD).

• Bilingual in English and French (spoken and written).

• Based in Canada and able to work 100% remotely.

Our client, a global tech company, are hiring a ServiceNow TPSM Technical Consultant to join the team remotely within the United States. With deep expertise in ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge capabilities, the successful candidate will focus on designing and delivering innovative Agentic AI solutions.


Responsibilities

• Establish and uphold development best practices for the team.

• Mentor and provide advanced technical guidance to Senior Technical Consultants.

• Deliver consultative support and expertise during workshops and discovery phases.

• Collaborate on the creation and enhancement of user stories.

• Execute configurations and implementations aligned with story specifications.

• Engage actively in Scrum ceremonies and support agile workflows as required.

Skillset

• Must be a U.S. citizen currently residing in the United States.

• Demonstrated experience serving as a Principal Technical Consultant within ServiceNow platforms.

• Deep expertise and practical experience with ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge modules.

• Required certifications include CAD (Certified Application Developer), CSA (Certified System Administrator) and a minimum of two CIS (Certified Implementation Specialist) credentials.