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Our client, an IT services organization serving Fortune 1000 companies, is hiring a Business System Engineer Analyst for a contract position in Irvine, CA. The successful candidate will collaborate with ITSM administrators, system administration and key stakeholders to develop solutions, manage updates and implement configuration changes.


Responsibilities:

  • As the Business System Engineer Analyst, you will work closely with ITSM administrators to develop solutions and manage configuration changes.

  • You will analyze and interpret requirements from System Administration and key stakeholders, translating them into viable solutions.

  • Provide ongoing support for business needs through configuration, implementation and collaboration with business and IT teams.

  • Engage in discussions with Business Analysts and contribute to the design of Functional Design Documents.



Qualifications:

  • Mid-level engineering proficiency with expertise in Reporting & IT Service Management.

  • Skilled in API methods, HTML, webhooks, file parsing, UI/UX product development and UATesting.

  • Familiarity with FreshService and openness to acquiring knowledge of NEXLA Middleware.

  • Effective collaboration abilities with ITSM administrators and cross-functional teams.

  • Capability to translate business requirements into tangible solutions.



Interested? Apply now in the link below or email your resume directly to christopher@alldus.com for consideration. 

Our client are an award-winning IT Solutions organization and they are hiring a ServiceNow Developer to join the team on a contract basis. Specializing in ServiceNow Discovery and Asset Discovery, the successful candidate will play a pivotal role in driving the company’s initiatives forward, ensuring seamless alignment with business objectives. 
 

Responsibilities:

  • As the ServiceNow Developer, you will head and execute ServiceNow Discovery and Asset Discovery projects, ensuring alignment with organizational goals and IT strategies.

  • You will design, develop and implement robust Discovery solutions using ServiceNow platform capabilities.

  • Collaborate with cross-functional teams to gather requirements, define project scope, and architect solutions that exceed business needs.

  • Evaluate emerging technologies, tools, and methodologies to enhance Discovery capabilities and operational efficiency.

  • Provide technical support and troubleshooting for complex issues related to ServiceNow Discovery.

  • Develop and maintain comprehensive documentation, including design specifications and operational procedures.

  • Collaborate with stakeholders to implement data normalization, reconciliation and enrichment processes for accurate asset data.



Skillset:

  • Minimum of six years of hands-on experience in crafting and deploying ServiceNow Discovery solutions.

  • Certifications in ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in Discovery.

  • Deep understanding of IT infrastructure elements including networks, servers, storage and applications.

  • Proficient in JavaScript, XML and other pertinent programming languages and technologies.

  • AWS experience is a plus.

  • Exceptional analytical, problem-solving and communication abilities.


 

Our client are a leading transportation company and they are hiring a ServiceNow Developer – ITAM to join their team on a contract basis in Brussels. The successful candidate will undertake the task of configuring and advancing ITAM functionalities within ServiceNow, particularly emphasizing ITSM and SAM.


Responsibilities:

  • As the ServiceNow Developer, you will configure and enhance IT Asset Management functionalities within ServiceNow, encompassing ITSM and SAM.

  • You will utilize ServiceNow components like Service Catalog, Request Fulfillment, Asset Management and CMDB to streamline ITAM processes.

  • Develop technical elements within ServiceNow, including business rules, client scripts, UI policies and actions, workflows, web services and reports.

  • Provide support for ServiceNow administration, configuration, development and customization, along with related integrations.

  • Apply ITIL principles to optimize IT service delivery and ensure compliance with ITSM best practices.

  • Furnish ServiceNow administration and functional/development support to users and process owners.

  • Generate technical and functional documentation for ongoing maintenance tasks and projects.



Qualifications:

  • ServiceNow System Administrator Certification.

  • At least 3 years of experience in ServiceNow ITSM/ITAM development and administration within an enterprise environment.

  • Solid grasp of ITSM best practices and ITIL principles (ITIL Certification preferred).

  • Competence in IT Asset Management processes and Configuration Management Database (CMDB) principles.

  • Understanding of ITSM/ITIL Framework and Asset purchasing/receiving processes.

  • Experience with ServiceNow SAM/HAM is advantageous.

  • Proficient in workflow and approval configuration within ServiceNow.

  • Thorough understanding of ServiceNow Best Practices with a commitment to ongoing learning of new features.

  • Capable of effectively troubleshooting technical/application problems.



Interested? Apply now in the link below or email your resume directly to brogan@alldus.com for consideration. 

Our client, a leading IT Solutions provider that support Fortune 500 enterprises and government bodies, are hiring ServiceNow Developer with expertise in Salesforce CPQ Integration to join their team on a contract basis. The successful candidate will assume a crucial role in crafting, innovating and executing state-of-the-art solutions for the organization's clientele, ensuring flawless synergy between ServiceNow and Salesforce CPQ.


Responsibilities:

  • As the ServiceNow Developer, you will design, develop and implement ServiceNow solutions with a focus on seamless integration with Salesforce CPQ functionalities.

  • You will gather and analyze business requirements and translate them into effective technical solutions.

  • Configure ServiceNow modules like Incident Management, Change Management and Release Management to meet business needs.

  • Develop custom applications, workflows and scripts in ServiceNow to streamline processes and enhance user experience.

  • Integrate ServiceNow with Salesforce CPQ using APIs, web services and middleware solutions.

  • Maintain technical documentation, including design documents, specifications and test plans.

  • Conduct unit testing, integration testing and user acceptance testing to ensure the quality of solutions.

  • Provide technical guidance and support to team members and stakeholders throughout projects.



Qualifications:

  • Preferred certifications: Salesforce Certified CPQ Specialist and ServiceNow Certified Application Developer.

  • Bachelor's degree in Computer Science, Information Technology or similar.

  • At least five years of experience in ServiceNow development, specializing in IT Service Management (ITSM) modules.

  • Practical knowledge of Salesforce CPQ and its seamless integration with ServiceNow.

  • Proficiency in JavaScript, HTML, CSS and other pertinent web technologies utilized in ServiceNow development.

  • Experience working with ServiceNow REST and SOAP APIs for integration purposes.

  • A solid grasp of ITIL processes and industry best practices.



Interested? Apply now in the link below or email your resume to nicky@alldus.com for consideration.

Our client, a growing IT & Business Consulting firm, are hiring a ServiceNow Developer to join the team in Florida on a contract basis. The successful candidate will play a key role in developing a strategic platform designed to improve operational efficiency and propel business growth for their customers.


Responsibilities:

  • As the ServiceNow Developer, you will drive the technical specification and deployment of ServiceNow products.

  • You will provide specialized knowledge on technical queries concerning ServiceNow function development.

  • Create technical solutions, partnering with developers for execution and performing component integration tests.

  • Aid the development and ServiceNow teams for resolving issues and implementing technical solutions.

  • Work closely with Management and the Project Manager to strategize roadmaps, sprints and releases.

  • Deliver product demonstrations to clients, collecting feedback to improve product excellence.

  • Coordinate User Acceptance Testing (UAT) and Smoke testing with QA and testing teams.

  • Oversee system upgrades to ensure the utilization of the latest version of ServiceNow.
     


Skillset:

  • Bachelor's degree in Information Technology or similar. 

  • Possesses ServiceNow Certified System Administrator accreditation; additional certifications are an advantage. 

  • Demonstrated success in deploying and managing ServiceNow solutions.

  • Excellent organizational and analytical abilities, adept at teamwork and managing concurrent tasks effectively.

  • Proficient in ITIL practices.

  • Familiarity with Agile and SAFe Development methodologies.

  • Experience in system integration utilizing web services and web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

  • Skilled in relational databases such as MySQL or Oracle.

  • Proficient in customizing the ServiceNow user interface.

  • Expertise in Taxonomy Management.



Interested? Apply now in the link below or email your resume to nicky@alldus.com for consideration. 

Our client is a global consultancy and they are hiring an IT Asset Management (ITAM) Developer to join the team on a contracting basis. If you have a passion for developing innovative solutions to manage IT assets and a strong background in ITAM technologies, we want to hear from you!


Responsibilities:

  • Design, develop, and implement IT Asset Management (ITAM) solutions to meet client requirements and business objectives.

  • Customize and configure ITAM tools and platforms, such as ServiceNow Asset Management, to optimize asset lifecycle processes.

  • Collaborate with stakeholders to gather requirements, define solution and develop technical specifications.

  • Develop integrations between ITAM systems and other IT management tools to ensure data accuracy and consistency.

  • Conduct testing, troubleshooting, and performance tuning of ITAM solutions to ensure reliability and efficiency.



Qualifications:

  • Proven experience as an ITAM Developer

  • Strong technical skills in ITAM tools and platforms, such as ServiceNow Asset Management, and proficiency in customization and configuration.

  • Experience with scripting languages (e.g., JavaScript, PowerShell) and API integrations to extend ITAM functionality.

  • Excellent communication and collaboration skills, with the ability to effectively engage with clients and project teams.

  • ServiceNow certification(s) in ITAM or related modules is highly desirable.



Interested? Apply now in the link below or email your resume directly to campbell@alldus.com