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Senior ServiceNow ITOM Specialist 
Location: Belgium (remote)
Languages: French or Dutch (Bonus)


Our client, an IT Consulting firm, are hiring a highly experienced Senior ServiceNow Specialist with over 8 years of hands-on expertise. The ideal candidate will have a deep understanding of ServiceNow, particularly in CSDM (Common Service Data Model), CMDB (Configuration Management Database), and ITOM (IT Operations Management). A background in cloud migration is highly desirable, and proficiency in French or Dutch is a valuable bonus.

 

Responsibilities:

• Lead and oversee ServiceNow implementations, focusing on CSDM and CMDB frameworks.

• Manage and optimize ITOM processes to improve operational efficiencies.

• Drive cloud migration projects and ensure seamless integration within the ServiceNow environment.

• Collaborate with internal teams to customize ServiceNow solutions that align with business objectives.

• Provide expert-level consultation on ServiceNow best practices and strategy.
   

Skillset:

• 8+ years of ServiceNow experience across multiple projects.

• In-depth knowledge of CSDM, CMDB, and ITOM functionalities.

• Experience with cloud migration projects is highly beneficial.

• Strong problem-solving abilities and a proven ability to work independently.

• Fluency in French or Dutch is a plus.
  
   

If you're an expert in ServiceNow looking for your next challenge and have a solid background in CSDM, ITOM, and cloud migration, this is the opportunity for you!


Please get in touch brogan@alldus.com 

Our client is revolutionizing the customer experience and they are hiring a German-speaking ServiceNow Solution Consultant to join their team in Bayern, Germany on a contract basis. The successful candidate will be responsible for implementing best practices while leveraging the out-of-the-box capabilities of ServiceNow to deliver exceptional service to key clients.


Responsibilities

• As a ServiceNow Solution Consultant, you  will implement, configure, and optimize ServiceNow solutions for clients.

• Your priority task will be within Request Management while supporting other core processes like Incident, Problem, Change and Knowledge Management.

• Design and build a comprehensive Service Catalog, including Catalog Items, Catalog Variables, Order Guides and Sequential Order Guides.

• Set up and configure the Employee Center following best practices.

• Customize and optimize OOTB flows, approval processes and use Flow Designer for custom workflows.

Skillset

• Fluency in both German and English is essential.

• Certified System Administrator (CSA) and Certified Implementation Specialist - ITSM (CIS-ITSM) required.

• In-depth knowledge of the OOTB Request Management process (REQ > RITM > SCTASK) with a strong focus on best practices.

• Skilled in configuring and optimizing the Knowledge Base for improved usability.

• Expertise in Incident, Problem, and Change Management, with a solid understanding of OOTB processes.

• Ability to apply best practices for core ITSM functions.

Interested? Apply Now in the link below.

Our client are innovators in the Transportation industry and they are hiring a ServiceNow SecOps Vulnerability Response Implementation Consultant to join the team on a 6-Month Remote Contract.

 

Responsibilities:

• Develop and execute application roadmaps.
• Organize workshops for capturing business requirements.
• Provide guidance on best practices and OOTB functionality.
• Translate requirements into user stories and oversee their implementation.
• Implement integrations with external vulnerability sources.
• Conduct technical and integration testing, and support UAT.
• Prepare and support go-live activities and user training.
• Maintain the SecOps VR application in the CMDB and manage changes.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 3+ years in ServiceNow projects, including SecOps modules.
• Two successful implementations of ServiceNow Vulnerability Response.
• Fluent in English; Dutch/French is a plus.
• Certified ServiceNow Admin + SecOps VR Certification.
• Strong skills in ServiceNow development, scripting, and integration.
• Excellent communication, multi-tasking, and analytical skills.

Our client is on a mission to create a more sustainable world and they are hiring a Senior Remedy Consultant to join their team on a contract basis on help them towards this goal. The successful candidate will serve as a technical expert, responsible for administering and developing the company's Remedy products and solutions.


Responsibilities:

• As the Senior Remedy Consultant, you will act as the senior technical expert for the organization’s Remedy-based products and solutions.

• Manage and administer Remedy services, focusing on performance and capability monitoring.

• Ensure continuity of operations through proactive system management.

• Perform monthly or as-needed patching of applications.

• Support database maintenance activities, including backup/recovery, service pack updates, patches and optimization.

Qualifications:

• Bachelor's degree or equivalent in an IT-related field and/or a combination of experience and education.

• Eight years of hands-on experience in Remedy administration, design, and development.

• Proficient in Remedy environments on Microsoft Windows and SQL.

• BMC Certified Administrator: BMC Remedy AR System 7.5 or higher.

• Holds a baseline certification: DoD 8570 IAT II certification, Security+.

• Possesses one of the following DoD approved certifications: GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GCIH, GCED.

• Proven technical lead experience.

• Excellent verbal and written communication skills.

Interested? Apply now in the link below or email your resume directly to christopher@alldus.com for consideration.