ServiceNow FSM Business Process Consultant

Cambridge, Massachusetts

  ServiceNow - Business Analyst / Process Consultant

Contract

Alldus is hiring a ServiceNow FSM Business Process Consultant to help one of our clients optimize their Field Service Management processes. This is a 6-month contract, 100% remote role.

Responsibilities

  • Analyze business needs and define ServiceNow FSM workflows.

  • Work with stakeholders to optimize field service operations.

  • Develop process maps and functional specifications.

  • Provide recommendations for ServiceNow FSM configuration and automation.

  • Conduct training and knowledge transfer sessions.

Skillset

  • 3+ years of experience in ServiceNow FSM and business process consulting.

  • Deep understanding of field service workflows and best practices.

  • Strong analytical and communication skills.

  • Experience working with ServiceNow developers and architects.

  • ServiceNow certifications (preferred).

  • Must be a US Citizen and eligible to work without sponsorship.

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