ServiceNow Series E203: ‘Revolutionizing User Experience on ServiceNow’ with Intellective’s Ritesh Dalal

,  | July 14 2025 | JP Valentine

The Podcast

Welcome to episode 203 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Ritesh Dalal, Founder and CEO at Intellective. Founded in 2016, Intellective are a global ServiceNow partner organization comprised of specialized, experienced and result-oriented professionals that have one common purpose: build delightful products that wow users. Using certified product offerings and deep expertise in Employee Experience, Service Portal and Custom Apps, they help you improve self service and realize more value from ServiceNow. It’s their mission to “Consumerize the Enterprise.”

Ritesh’s expertise in ServiceNow Mobile, Employee Experience and Integrations has enabled organizations to centralize their applications, providing clear visibility and improvement opportunities. His approach to agile development and project management ensures that Intellective delivers customized solutions that drive significant value for their customers. Under his leadership, the Intellective team has successfully developed innovative ServiceNow products that reduce development time and costs.

In the episode, Ritesh discusses:

His experience blending design and tech to enhance ServiceNow experience

Transforming ServiceNow UX with unique, productized solutions at Intellective

How Paramount unified global intranet using Intellective’s ServiceNow tools

An insight into their remote team blending UX, design and ServiceNow expertise

Evolving from consulting to product, now a bold unified solution

Building exciting impactful, large-scale ServiceNow solutions

To find out more about all the great work happening at Intellective, check out the website www.intellective.co or follow them on LinkedIn and X @intellectiveco. You can also connect with Ritesh directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

Subscribe to The Alldus Podcast: 

     

Welcome to episode 203 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Ritesh Dalal, Founder and CEO at Intellective. Founded in 2016, Intellective are a global ServiceNow partner organization comprised of specialized, experienced and result-oriented professionals that have one common purpose: build delightful products that wow users. Using certified product offerings and deep expertise in Employee Experience, Service Portal and Custom Apps, they help you improve self service and realize more value from ServiceNow. It’s their mission to “Consumerize the Enterprise.”

Ritesh’s expertise in ServiceNow Mobile, Employee Experience and Integrations has enabled organizations to centralize their applications, providing clear visibility and improvement opportunities. His approach to agile development and project management ensures that Intellective delivers customized solutions that drive significant value for their customers. Under his leadership, the Intellective team has successfully developed innovative ServiceNow products that reduce development time and costs.

In the episode, Ritesh discusses:

His experience blending design and tech to enhance ServiceNow experience

Transforming ServiceNow UX with unique, productized solutions at Intellective

How Paramount unified global intranet using Intellective’s ServiceNow tools

An insight into their remote team blending UX, design and ServiceNow expertise

Evolving from consulting to product, now a bold unified solution

Building exciting impactful, large-scale ServiceNow solutions

To find out more about all the great work happening at Intellective, check out the website www.intellective.co or follow them on LinkedIn and X @intellectiveco. You can also connect with Ritesh directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

Subscribe to The Alldus Podcast: 

     

related podcasts

ServiceNow Series E205: ‘Driving AI powered innovation for the insurance industry’ with DXC Technology’s Daniel Stanovich

Welcome to episode 205 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem. Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within…

Read Article

ServiceNow Series E204: ‘Transforming Retail Workflow Management’ with Inspira Systems’ Matthew Farahmand

Welcome to episode 204 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem. Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within…

Read Article

AI in Action E553: ‘Empowering Government through AI’ with CGS Federal’s Anthony Miller

Welcome to episode 553 of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts…

Read Article