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ServiceNow IRM Developer
Location: Zurich, Switzerland (2-3 days onsite per week)
Contract: Full-time until the end of the year
Languages: English and German
Our client, a leading Swiss Banking organisation, is hiring an experienced ServiceNow IRM Developer to join their team in Zurich on a contract basis until the end of 2026, contributing to a high-profile transformation programme utilising your expertise in ServiceNow IRM (Integrated Risk Management) solutions.
Responsibilities- Develop and configure ServiceNow IRM solutions in line with business and regulatory requirements.
- Build workflows, integrations and customisations following ServiceNow best practices.
- Collaborate with architects, business analysts and stakeholders to deliver high-quality solutions.
- Support testing, deployment and ongoing optimisation of the platform.
Skillset- Strong hands-on experience developing ServiceNow IRM (Integrated Risk Management) solutions.
- Excellent knowledge of ServiceNow development, scripting, Flow Designer and integrations.
- Experience working within regulated environments, such as banking or financial services.
- Strong communication skills in English and the ability to work with cross-functional teams.
- German language reading and comprehension skills to support collaboration with local documentation and stakeholders.
Interested? Hit the Apply Now link below or email your CV directly to nicolam@alldus.com. -
Our client, a leading ServiceNow Elite Partner, is hiring a German-speaking ServiceNow Business Analyst to join their newly established Centre of Excellence in Berlin. Leveraging your skills in HR Service Delivery (HRSD) and Customer Service Management (CSM), the successful candidate will lead requirements gathering, stakeholder engagement and solution design across complex ServiceNow transformation programmes.
Responsibilities- Analyse, prioritise and translate business requirements into scalable ServiceNow HRSD and CSM solutions.
- Lead workshops and advise stakeholders on best-practice customer and employee service processes.
- Design end-to-end ServiceNow solutions, considering integrations, governance and platform standards.
- Identify and deliver AI-enabled use cases including intelligent automation, virtual agents and self-service capabilities.
- Support project delivery from discovery through to go-live, managing key stakeholder relationships throughout.
- Contribute to practice growth through pre-sales activities, RFP/RFI responses, proposal development, client presentations and solution demonstrations.
- Help shape the new Centre of Excellence by mentoring colleagues, sharing knowledge and supporting capability development.
Skillset- Fluent German and English.
- Proven experience as a ServiceNow Business Analyst or Consultant with a strong focus on CSM and HRSD.
- Strong understanding of the ServiceNow platform, including workflows, integrations and solution architecture.
- Experience supporting sales and business development activities, including RFPs, bids, proposals, and client-facing presentations.
- ServiceNow certifications such as CSA, CIS CSM or CIS HRSD are highly desirable.
- Excellent communication, stakeholder management and workshop facilitation skills.
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ServiceNow Developer (SC Cleared) - Telecoms Client
Contract: 6 Months Initial Contract
Location: UK (Hybrid/Remote)
IR35: Inside IR35
Clearance: Active SC Clearance Required
Our client, a leading UK Telecoms organisation, are hiring a highly skilled ServiceNow Developer to join the London team and work on a critical programme of work. This is an initial 6-month contract with a strong likelihood of extension, offering the opportunity to work on a long-term engagement within a large-scale enterprise environment.
Responsibilities-
Design, develop, configure, and customise ServiceNow applications and modules to meet business requirements.
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Build and maintain high-quality, scalable ServiceNow solutions aligned with platform best practices.
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Develop and support integrations between ServiceNow and external systems using REST and SOAP APIs.
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Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.
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Support continuous improvement of ServiceNow processes, workflows, and automation capabilities.
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Ensure all development activities adhere to governance, security, and compliance standards.
Skillset-
Active SC Clearance is essential for this role.
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Strong hands-on ServiceNow development experience within complex enterprise environments.
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Expertise in JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and Integration Hub.
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Experience building and supporting REST/SOAP API integrations.
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Strong knowledge of ITSM processes and ServiceNow platform best practices.
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Ability to design, develop, and troubleshoot scalable ServiceNow solutions with minimal supervision.
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Experience working in Agile delivery teams.
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ServiceNow CSA and/or CAD certifications is a bonus.
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Experience within Telecommunications or large infrastructure environments.
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Exposure to ITOM, CMDB, Discovery or Service Mapping.
Please contact nicolam@alldus.com with any questions and your latest CV. -
