IRM Solution Architect

Hessen

ServiceNow - Architect

Contract

ServiceNow IRM Solution Architect
Location: Remote (Germany-based) with monthly travel to Zurich (expenses covered)
Contract Type: Freelance / Contract
Start: ASAP

Our client, an Elite ServiceNow Partner, are hiring a Senior ServiceNow IRM Solution Architect to join the team remotely on a long-term contract. The successful candidate will play a key role in delivering a high-impact Operational Risk Management (ORM) program for a leading Swiss bank, supporting the implementation and optimization of ServiceNow’s Integrated Risk Management (IRM) module.

Responsibilities

Guide and advise on IRM process design, especially where client needs diverge from ServiceNow out-of-the-box (OOTB) solutions.
Recommend optimal, scalable solutions aligned with platform and industry best practices.
Lead the architecture and mid-level design of ORM features, ensuring sustainability and alignment with the client’s risk framework.
Collaborate closely with product owners and stakeholders to shape and manage the product backlog.
Define and estimate user stories, as well as support sprint planning and defect resolution
Drive deployments into higher environments (UAT, Production), ensuring well-documented and validated releases.
Act as a trusted advisor to business and IT to drive alignment to ServiceNow IRM best practices across risk scoring, control monitoring, issue management, and compliance
Support internal delivery teams, mentoring junior consultants and developers where needed.

Skillset

Strong expertise in ServiceNow IRM, particularly in Operational Risk Management.
ServiceNow Risk Certifications are essential.
Proven experience in Solution Architecture and Agile delivery.
Strong client-facing communication and stakeholder engagement skills.
Comfortable advising and working at senior levels within financial institutions.
Ability to work independently and lead both client interactions and delivery direction.
Based in Germany, with ability to travel to Zurich once per month (fully expensed).