ServiceNow QA Tester
ServiceNow QA Tester
Location: Remote (US only)
Employment Type: 10 Weeks Part time (20 hrs/week)
Our client, a leading US organization, is hiring an experienced ServiceNow QA Tester to join the remotely on a part-time basis. The successful candidate will be tasked with designing, developing and executing test plans, test cases and test scripts for ServiceNow platforms and modules, ensuring functionality through functional, regression, integration and end-to-end testing.
Responsibilities
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Develop comprehensive test plans, cases, and scripts tailored to various ServiceNow modules like ITSM, ITOM, and CSM.
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Validate that application features meet business requirements and specifications.
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Ensure new updates or patches do not negatively impact existing functionality.
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Test the flow of data and processes across different systems and within the ServiceNow platform.
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Test the performance and reliability of APIs integrated with the ServiceNow platform.
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Identify, document, and track defects, working closely with development teams to verify fixes and ensure timely resolution.
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Create and maintain automated test scripts using ServiceNow’s Automated Test Framework (ATF) to improve efficiency and coverage.
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Work with business analysts, developers, and stakeholders to understand requirements and provide feedback from a QA perspective.
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Create clear and concise test reports for stakeholders.
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Support UAT activities, collaborating with business users to validate solutions before deployment.
Skillset
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Deep understanding of ServiceNow modules (ITSM, CSM, ITOM, etc.) and platform configurations.
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Proficiency in ServiceNow Automated Test Framework (ATF) for developing and maintaining automated test scripts.
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Participation in agile ceremonies such as sprint planning and daily stand-ups.
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Experience with tools like JIRA or ServiceNow’s internal capabilities for defect management.
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Ability to create detailed test documentation, including test plans, cases and reports.
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