ServiceNow Technical Architect & Advisory – Telco Customer (2 days)

ServiceNow Certified Technical Architect (CTA)
Employment: Part-Time Contract
Engagement: 2 days per week
Duration: Up to 6 months

Our client, a global tech company, are hiring a ServiceNow Certified Technical Architect (CTA) to provide architectural governance and improve platform quality, efficiency, and long-term health.

Responsibilities

• Enforce ServiceNow and CTA-aligned best practices across development and delivery.

• Improve development efficiency and deployment quality.

• Lead upgrade and patch strategy and execution.

• Identify, quantify, and prioritize technical debt.

• Define and oversee remediation plans to ensure platform scalability and maintainability.

• Apply automation and ServiceNow best practices to platform objects and processes.

Skillset

• ServiceNow CTA (mandatory).

• Proven experience with enterprise-scale ServiceNow architecture.

• Strong expertise in upgrades, release management, and technical debt remediation.

• Telco experience desirable, not essential.

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