ServiceNow Series E218: ‘Shaping the Future of AI, Google Cloud & ServiceNow’ with Google Cloud’s Chandra Sekhar Chappa
Podcast, ServiceNow Series | June 8 2026 | JP Valentine
Welcome to episode 218 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.
Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.
Today’s guest is Chandra Sekhar Chappa, Global Head, Co-Innovation – ServiceNow at Google Cloud. Founded in 2016, Google Cloud is Google’s enterprise cloud computing platform, providing organizations with scalable infrastructure, data analytics, AI, machine learning, security and application development services. Google Cloud helps businesses modernize operations, accelerate innovation, and securely build, deploy and manage applications and data at scale across hybrid and multi-cloud environments.
Chandra is a technology leader with over 16 years of experience across product management, cloud operations, IT service management, infrastructure, and governance, risk and compliance. He specializes in ServiceNow, hyperscaler partnerships, cloud marketplace integrations, and enterprise service management. Chandra has led large-scale technology initiatives that have generated significant revenue growth and cost savings, while helping more than 1,100 enterprise customers improve cloud governance and operational efficiency.
In the episode, Chandra talks about:
His journey from IT tutor to leader in ServiceNow innovation at Google
The importance of mentors in his career and giving back
How the Google Cloud – ServiceNow integration/partnership combines AI with workflow transformation
Enabling enterprise-scale workflows, execution and governance
How their AI control tower provides full agent visibility and governance
How the Google Cloud – ServiceNow integration/partnership enables real-time data and AI-driven CRM gains
His advice to leverage AI ecosystems, avoid POCs and build faster
The need to use trusted partners, align leadership and balance decision-making
How mentorship, self-belief and persistence through uncertainty leads growth
To find out more about all the great work happening at Google Cloud, check out the website cloud.google.com or follow them on LinkedIn, Instagram and X @googlecloud. You can also connect with Chandra directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
Welcome to episode 218 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.
Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.
Today’s guest is Chandra Sekhar Chappa, Global Head, Co-Innovation – ServiceNow at Google Cloud. Founded in 2016, Google Cloud is Google’s enterprise cloud computing platform, providing organizations with scalable infrastructure, data analytics, AI, machine learning, security and application development services. Google Cloud helps businesses modernize operations, accelerate innovation, and securely build, deploy and manage applications and data at scale across hybrid and multi-cloud environments.
Chandra is a technology leader with over 16 years of experience across product management, cloud operations, IT service management, infrastructure, and governance, risk and compliance. He specializes in ServiceNow, hyperscaler partnerships, cloud marketplace integrations, and enterprise service management. Chandra has led large-scale technology initiatives that have generated significant revenue growth and cost savings, while helping more than 1,100 enterprise customers improve cloud governance and operational efficiency.
In the episode, Chandra talks about:
His journey from IT tutor to leader in ServiceNow innovation at Google
The importance of mentors in his career and giving back
How the Google Cloud – ServiceNow integration/partnership combines AI with workflow transformation
Enabling enterprise-scale workflows, execution and governance
How their AI control tower provides full agent visibility and governance
How the Google Cloud – ServiceNow integration/partnership enables real-time data and AI-driven CRM gains
His advice to leverage AI ecosystems, avoid POCs and build faster
The need to use trusted partners, align leadership and balance decision-making
How mentorship, self-belief and persistence through uncertainty leads growth
To find out more about all the great work happening at Google Cloud, check out the website cloud.google.com or follow them on LinkedIn, Instagram and X @googlecloud. You can also connect with Chandra directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
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