Women in ServiceNow E18: Global HR Transformation through ServiceNow HRSD with Thales’ Nikki Davies
Podcast, ServiceNow Series | October 12 2026 | Alldus Recruitment
Welcome to episode 18 in our Women in ServiceNow series Alldus podcast, our series dedicated to showcasing the incredible women leading the way in the ServiceNow ecosystem.
Powered by Alldus International, host Ailsa Cassie brings you inspiring conversations with trailblazing women who are driving innovation, breaking barriers, and shaping the future of ServiceNow and the wider-tech community.
Today’s guest is Nikki Davies, HR Functional Project Lead – ServiceNow HRSD Global Implementation at Thales. Founded in 1968, Thales is a global technology company specializing in defense, aerospace, cybersecurity and digital solutions. It helps businesses and governments protect critical information, support essential operations and address complex challenges. Through investment in AI connectivity, quantum technology and data innovation, Thales develops products and services that strengthen security, improve decision-making and support a safer, more connected world.
As an experienced HR professional, Nikki contributes to Thales’ global HR transformation through ServiceNow. Her work includes supporting a unified HR service delivery platform across 70 countries, helping simplify processes and improve the employee experience. A University of Bristol graduate, Nikki is interested in sharing knowledge and best practice with fellow ServiceNow HRSD customers to support effective adoption and collaboration.
In the episode, Nikki talks about:
Her journey to HR leader driving global ServiceNow HRSD transformation
Transferring her HR skills into ServiceNow HRSD transformation
Building a global ServiceNow HRSD rollout across the Thales ecosystem
How Knowledge 2025 insights shaped Thales’ ServiceNow AI roadmap
Driving global HR standardization, adoption and stakeholder alignment
Growing their global HRSD adoption through standardization and change management
Advice to embrace opportunities, stay curious and build transferable skills
To find out more about all the great work happening at Thales, check out the website www.thalesgroup.com or follow them on LinkedIn. You can also connect with Nikki directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
Welcome to episode 18 in our Women in ServiceNow series Alldus podcast, our series dedicated to showcasing the incredible women leading the way in the ServiceNow ecosystem.
Powered by Alldus International, host Ailsa Cassie brings you inspiring conversations with trailblazing women who are driving innovation, breaking barriers, and shaping the future of ServiceNow and the wider-tech community.
Today’s guest is Nikki Davies, HR Functional Project Lead – ServiceNow HRSD Global Implementation at Thales. Founded in 1968, Thales is a global technology company specializing in defense, aerospace, cybersecurity and digital solutions. It helps businesses and governments protect critical information, support essential operations and address complex challenges. Through investment in AI connectivity, quantum technology and data innovation, Thales develops products and services that strengthen security, improve decision-making and support a safer, more connected world.
As an experienced HR professional, Nikki contributes to Thales’ global HR transformation through ServiceNow. Her work includes supporting a unified HR service delivery platform across 70 countries, helping simplify processes and improve the employee experience. A University of Bristol graduate, Nikki is interested in sharing knowledge and best practice with fellow ServiceNow HRSD customers to support effective adoption and collaboration.
In the episode, Nikki talks about:
Her journey to HR leader driving global ServiceNow HRSD transformation
Transferring her HR skills into ServiceNow HRSD transformation
Building a global ServiceNow HRSD rollout across the Thales ecosystem
How Knowledge 2025 insights shaped Thales’ ServiceNow AI roadmap
Driving global HR standardization, adoption and stakeholder alignment
Growing their global HRSD adoption through standardization and change management
Advice to embrace opportunities, stay curious and build transferable skills
To find out more about all the great work happening at Thales, check out the website www.thalesgroup.com or follow them on LinkedIn. You can also connect with Nikki directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
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