AI in Action ServiceNow Series E06: Jared Laethem, Founder and CEO of DotWalk


Welcome to the sixth episode in our very special ServiceNow series of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in the United States and Europe.

Today's guest is Jared Laethem, Founder and CEO of DotWalk in California. DotWalk is on a mission to make complicated upgrades a thing of the past. DotWalk provides the only AI-powered solutions that run natively in ServiceNow to do the work that humans shouldn’t so that you can focus on what matters most to your business.

Founded in 2017 by ServiceNow leaders and Automated Testing Framework (ATF) experts who have decades of experience in the ServiceNow ecosystem, the DotWalk team partners with enterprise organizations to simplify tedious, time-consuming upgrades, reducing cost and freeing up time to focus on more business-critical initiatives.

In the episode, Jared will discuss:

His journey to setting up DotWalk 

Problems they are solving for customers 

What he’s learned doing business in the ServiceNow ecosystem 

How the ServiceNow platform has evolved 

What the future of ServiceNow looks like 

Key learns and advice in building a SaaS startup 

The importance of mentoring and building strong relationships 

To find out more about Jared and his work at DotWalk, check out the website You can also connect with Jared on Linkedin.

What did you think of Jared's podcast? Where do you see the future of the ServiceNow platform and Digital Transformation heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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