Principal Technical Architect

Las Vegas, Nevada

ServiceNow - Architect

Permanent

Our client, a leading IT Solutions provider, is hiring a Principal Architect to join the team on a contract basis in Las Vegas. The successful candidate will lead the design and implementation of scalable, AI-powered ServiceNow-based ERP solutions, ensuring seamless integration with enterprise systems to enhance operational efficiency, decision-making and customer satisfaction.

Responsibilities

Lead the design and implementation of ServiceNow-based ERP solutions, ensuring smooth integration with existing enterprise systems.
Drive the creation and execution of AI-powered ERP solutions that enhance operational efficiency, decision-making, and customer satisfaction.
Offer technical expertise in the architecture of complex ERP and ServiceNow solutions, ensuring scalability, performance and reliability.
Design and implement automated workflows to optimize ERP processes, improve user experiences and increase overall business performance.
Collaborate with cross-functional teams, including developers, business analysts and stakeholders, to ensure alignment between business goals and technical requirements.
Perform solution assessments, reviews and validate the technical effectiveness of ServiceNow and ERP integrations.
Lead and mentor teams throughout the entire project lifecycle, from initial requirements gathering to deployment and continuous optimization.
Develop and maintain comprehensive technical documentation, including architecture diagrams, integration blueprints and system configurations.
Serve as a trusted advisor to clients, offering thought leadership and best practices in ERP modernization, ServiceNow integrations and AI technology implementation.
Ensure compliance with internal policies, security protocols, privacy standards and regulatory requirements.

Skillset

At least 10 years of experience in solution architecture, with a minimum of 5 years specializing in ServiceNow and ERP systems integration.
Demonstrated success in delivering ERP modernization and AI-driven solutions on the ServiceNow platform.
Desired certifications include ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS). Additional certifications in SAP, Oracle ERP or AI are a plus.
Proficient in IntegrationHub, ERP Canvas, Flow Designer, App Engine and NowAssist AI.
Extensive knowledge of ServiceNow’s core modules, including ITSM, ITOM, HRSD and GRC.
In-depth experience with SAP and Oracle ERP systems, particularly in finance, procurement and supply chain management modules.
Expertise in modernizing ERP workflows to improve usability and operational efficiency.
Skilled in designing and deploying AI-driven solutions, such as predictive analytics, conversational AI and machine learning.
Proven experience in developing middleware solutions that integrate diverse enterprise systems.
Strong leadership capabilities, including managing cross-functional teams, driving stakeholder alignment and balancing competing priorities.