ServiceNow Technical Architect

Chicago, Illinois

ServiceNow - Architect

Permanent

Our client, a leading IT Services & Consulting firm, are hiring a ServiceNow Technical Architect to join their team in Chicago or New Jersey. The successful candidate will take the lead in designing, developing and delivering ServiceNow solutions for a broad and varied client portfolio.

Responsibilities

Architect and deliver scalable ServiceNow solutions that align with business objectives and enterprise architecture standards.
Develop and maintain the ServiceNow architectural roadmap to support long-term growth and platform optimisation.
Lead the design of technical solutions and manage integrations with external systems.
Define coding standards, perform code reviews and champion best development practices.
Partner with business analysts and stakeholders to gather requirements and translate them into effective technical solutions.
Provide mentorship and technical leadership to ServiceNow developers and administrators.
Manage platform upgrades, performance tuning and ensure adherence to security and compliance protocols.
Lead initiatives that leverage ServiceNow to drive automation and support digital transformation.
Continuously monitor ServiceNow releases and emerging features to recommend enhancements and innovations.

Skillset

Bachelor’s or Master’s degree in Computer Science, Information Technology or related.
Minimum of 7 years of experience in IT, including at least 4 years in a ServiceNow Architect or Lead Developer capacity.
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more areas.
ServiceNow Certified Application Developer (CAD) certification is a plus.
Proficiency in JavaScript and Glide API, with hands-on experience using Flow Designer and ServiceNow Studio.
Familiarity with Agile/Scrum methodologies and DevOps practices.
Strong communication skills, with the ability to engage both technical and non-technical stakeholders effectively.
Demonstrated leadership, analytical thinking, and the ability to manage multiple priorities in a fast-paced environment.