S2P Technical Consultant

Our client, a leading IT Services provider, are hiring an experienced ServiceNow Technical Consultant with deep expertise in Source-to-Pay (S2P) processes and UI Builder development on a contract basis. The successful candidate will be responsible for designing, configuring and delivering ServiceNow solutions that optimise procurement processes, improve user experience and generate tangible business outcomes.

Responsibilities

• Design and deliver ServiceNow solutions to support Source-to-Pay (S2P) processes, including requisitioning, procurement, supplier management and approvals.
• Develop and configure forms, workflows, business rules, client scripts and integrations within ServiceNow.
• Create engaging, user-friendly interfaces using ServiceNow UI Builder and the Now Experience framework.
• Customize and extend ServiceNow applications to meet business needs while adhering to best practices.
• Work closely with stakeholders to gather, clarify and refine requirements.
• Provide expert guidance on ServiceNow capabilities, process optimization and UI/UX improvements.
• Collaborate with cross-functional teams including business analysts, consultants and developers to deliver high-quality solutions.
• Conduct testing, debugging and performance optimization to ensure solution reliability and efficiency.
• Identify opportunities for automation and process improvement within procurement workflows.
• Stay current with ServiceNow releases and new features related to S2P and UI Builder.

Skillset

• Extensive hands-on experience in ServiceNow development, with strong expertise in UI Builder and the Now Experience framework.
• Proven track record of delivering Source-to-Pay (S2P) solutions on ServiceNow or similar enterprise platforms.
• ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) in Procurement, ITSM or related domains.
• Skilled in configuring workflows, integrations and data models within ServiceNow.
• Proficient in JavaScript, HTML, CSS and ServiceNow APIs for custom development and integrations.
• Experienced with ServiceNow Studio, Flow Designer and IntegrationHub.
• Knowledge of ITIL processes and enterprise procurement frameworks, ensuring alignment with organizational standards.
• Experience integrating ServiceNow with ERP or procurement platforms such as SAP Ariba, Coupa or Oracle is a bonus.
• Strong communication and stakeholder management skills, with the ability to translate technical concepts for business audiences.

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